It is a very good hotel set in well maintained grounds. The rooms are a good size and comfortable. The public rooms are attractive and inviting. The staff were excellent who found nothing too much trouble. We wouldn't hesitate to book again.

The road to the hotel was very bad and the signage to find it was very poor. It is a great hotel but in need of refurbishment.

Staff very friendly and helpful,food delicious close to the beach

Far from town

NOTHING AT ALL.

I had the worst experience of my life at this resort. My husband and I were treated like underclass citizens at this hotel and did not complete our 5 night stay, we left. We travelled all the way from the UK. We were in Watamu for a wedding and had left the evening before and stayed with friends for the evening as it was too far to come back. In the morning at around 6am, we arrive at back at Twiga and were refused entry to the hotel. The guard said that our taxi was unauthorized to enter. This makes no sense as we were coming from a non-hotel activity and never in my life had I been refused entry into a hotel because of a cab/taxi. We waited only to be told that we had to walk from the gate (500m) to the hotel in the pouring rain. I was livid with the hotel and went to speak to them at the reception. We were met with aggression and the Italian hotel manager called the police on us. The police arrived and spoke to my husband, luckily no charges were brought. This is the worst experience of my life. We packed our things and left immediately. The Italian Manager calling the police was RACIST as she felt 'threatened' by us (both African). Not only did we pay for all inclusive and did not get what was agreed (i.e. all inclusive at this resort does not include alcoholic drinks, only water and soft drinks). This message should have been communicated, or do not call it all inclusive. ALSO THEY ONLY SPEAK ITALIAN! IN KENYA! WORST HOTEL EVER!