Good location, only a few minutes from the airport. Food options nearby. We appreciated the complimentary airport transfers that came with booking the room. Staff were very pleasant and attentive.

The actual room did not look like the pictures. The layout was the same, but it definitely looked more modern in the pictures and more dated in person, so we were a bit surprised when we entered the room.

Super efficient service for pick up and drop off at the airport! The guy that waited for me at the airport yesterday night was super nice and kind! Thank you

Location is excellent if you are planning on going to the airport, only 10 minutes taxi ride and the hotel will arrange the taxi for you (included in the room price). Staff is extremely friendly and helpful. Breakfast is alright, not much variety, but moves your morning hunger by a couple of hours. Room was big and bathroom had a nice bathtub. Bed had good firm mattress, which gave me a good night's sleep.

AC in my room was a bit on the loud side. Also you can hear all the sounds from the corridor.

The hotel is well located, close to the airport and has a perfect option for pick up from the the airport and drop off. All for free. Thanks for that. The staff is very helpful, everything is smooth and on time. If you need taxi from the hotel to the city center and return the staff help with an easy. But at the same time it is not difficult to go to the city center by bus. The rooms are clean, free water is available. Everything you need for short stay at Ho Chi Minh City, if you are a transit passenger, as we are - it's the best option. And it is located in a quiet place.

Nothing!!!

Free Airport Pick up & drop off was exceptional - Peter from the hotel communicated with us via WhatsApp every step of the way. We are an elderly couple and he was very patient and kind in his communications which were clear and concise. The pickup driver arrived in good time and was very friendly and drove well in peak hour traffic. When we arrived at the hotel every single staff member greeted us and went out of their way to make us welcome. During check in I realised that I had lost some very important documents and passwords and we became very anxious and upset. Peter came to our assistance and rang the airport to ask if the folder with the documents had been handed in (I am Australian and do not understand Vietnamese). Afterwards I spent hours on the phone to our banks etc. Throughout all this Peter stayed in touch with us, even though by now it was late at night. His kindness and consideration was so genuine, my wife and I were touched and very grateful to feel we had a friend supporting us. He really helped us to get through the ordeal, and by the way, the folder was later found in the pick up car by the driver. Peter even sent us this information in the early hours of the morning which I didn’t read until much later. A huge thank you to all the hard working team but especially to Peter. 🙏💕

The hotel itself is a little dated but kept very clean and serves well for one night. This place is all about the staff!

This hotel was very reasonably priced and so we didn't worry too much if it was not the best, but it was really excellent and went above and beyond expectations. The owners and staff were very welcoming and could not be more friendly or be more helpful. What a joy they were. They left us with a lasting impression. The room had fabulous air conditioning and was clean and well presented with all the little extras you would expect from a top hotel. The bathroom was great and the towels white and fluffy. In fact every need catered for and we were only there for one night which is a pity but we would definitely stay again and recommend others to do the same.

It was all very good. No negatives.

This is a great choice if you want to skip overnight flights and rest before continuing your journey. The hotel is conveniently close to the airport. They provide airport transfers with their own car, ensuring you arrive on time for your next flight and get back to the airport hassle-free. It's perfect for getting a good night's sleep and refreshing before the next leg of your trip. The staff is incredibly friendly and welcoming, making your stay unforgettable.

What didn't I like? The room had a few minor technical issues, like a non-functional safe and a bedside lamp that didn't work on one side. These didn't spoil the overall experience. Nobody's perfect – not even myself. I simply informed the staff before leaving, which might be important to others.

Room was large. Wifi good, bed good, lots of hot water, close to aurport which is why we chose it and the free shuttle. Staff were great, breakfast very basic omlette, toast and some fruit.

Not close to many restaurants. We didn't like that the shuttle driver placed our backpack ( containing our new laptop) on the top of luggage so when he opened the back doors it fell to the ground. We didn't use it for a few days and when we did could not understand why the screen wouldn't come on. We then noticed the corner of the screen is obviously how it landed on the road and is damaged.Not happy

Room: Very clean. Bed is firm but I enjoyed it. 1-2 nights stay recommended. Location: Co Op Mart and ATM down the road. Delicious banh out and banh mi street food vendor nearby. Airport Shuttle: Always kept up communication and was very accommodating when our flight was delayed multiple times. Service: Staff were very polite and helpful. Some speak English and can give directions/recommendations. We were able to check-in late without any issues. Value: Pricing was exactly as stated on Booking.com. No surprise charges.

The mini-fridge is not good at keeping things cold. The room and bathroom had a humid smell upon entering, but this smell went away shortly with the aircon circulating air. The room is a little dated with visible wear and tear compared to the photos, however this seems common in Vietnam - even in more expensive hotels. The safety box had a minor issue and came up with an "Error 1" message (correct pin, but wouldn't open). We fixed this issue by tipping the safety box on it's side, which fixed whatever issue the door was having.

From the confirmation of booking the communication with the hotel, conveniently via what’s app, was superb. The staff were all super friendly and efficient. I really valued the free airport pick up and drop off as my flights were at unsociable hours and as a lone female traveller it saved me the stress and anxiety of dealing with taxi drivers. The room was super clean and great value for money. I did not have time for breakfast. All I wanted was a few hours sleep and a hot shower, which was exactly what I had.

I found the mattress to be firmer than my liking, but it is not a big concern and it did not stop me from sleeping well and it wouldn’t stop me staying there again or recommending Hà Nội hotel.