Facilities and staff were good. Breakfast spread was thin, nothing great. Otherwise it is a good property, conveniently located and has decent facilities.

The service and the cleanliness

The food

Location

House flies

One small bottle drinking water is given for 24 hrs.Increase supply of drinking water and RO water for tea and coffee

Breakfast was ordinary. The location is perfect.

There were basically nobody there including any service staff and had to go out to take dinner!

Neat and very clean. And very responsive to requests. They arranged a very good car for pick and drop from Kochi airport and for local use.

Some of the towels were old and frayed and need to be replaced.

Staff were good. cheerful. Room was good size again as it was the suite room. Cleanliness was good overall. Location of the property was very good and near to a lot of shops and restaurants.

provisions such as tooth brush, shampoo, slippers etc..supplied in the room was for single occupancy however, I booked suit room for 2 guests. Breakfast was very unsatisfactory. There was limited food options and the food was not warm enough, there was no selection for juices and there were no fruits. no cereals were available, all-in-all there's room for a lot of improvement.

They had a fitness room. The food in the restaurant was tasty. The room was spacious.

An employee used the fitness room to hang their clothes for drying. Most bathrooms lack toiletpapers. Our room's closet was moldy and water vapour came out of it after taking a shower next door. Most light fixtures were missing with unshielded cables dangling from the ceiling. The AC was not working. There was lout shouting by the employees in the hallways during the night. The tables in the restaurant were dirty and the stains on the tablecloth were the same during our entire stay. The employees wanted to throw us out to give our room to a different group only to change their mind and not tell us. There were very frequent blackouts. There were visible stains on the provided towels so we used our own.

Good access , centrally located , clean rooms

Not great resturant experience, terrible room service . No food or room service till 7:30 in the morning. Most items on the menu is available only after 12 o’clock in the afternoon

Location and cleanliness

Terrible room service