We had a wonderful stay. The hotel is a bit older, but the cleanliness is outstanding – our room was perfectly cleaned every day, even the bed linen was changed. The pool is great and free to use, breakfast was delicious and the restaurant exceeded our expectations, with nice themed dinners. The staff is extremely kind and helpful – definitely worth 10 stars! The location is also perfect: close to Lucca, and Pisa and Florence are easily accessible. The seaside is about 40 km away, so we also enjoyed a few beach days. The surrounding villages like Montecatini and Montecarlo are beautiful. This hotel is a great choice for anyone looking for peace and relaxation. We would be happy to come back again.

The hotel is exactly what we were looking for for a short family weekend trip to Italy from Germany with a limited budget, not too far from Germany, arriving late by car and with good sea beaches accessible within a half an hour drive or so. Decisive was, that the hotel had a 24/7 reception desk, so we could arrive at 1:00 a.m. or later no problem. The rest was fine, as well - not to a very high standard, but this time we were looking exactly for value for money and that's what we got above expectation. Especially great was the staff. Very attentive and helpful. We had an issue with our last breakfast and the hotel staff performed above expectation. And we were always getting friendly and helpful responses to our messages through Booking.com. Thank you once again! Other than that: easy to find, good parking, clean, all the needed in the room, big balcony-terrace, free bottles of water, working WiFi and AC, good breakfast and a highlight: an electric charging station at the parking lot accepting DKV. We didn't use the swimming pool, as we went to the sea near Pisa (some 40 min car drive, very good beaches), but it looked fine with plenty of room, chairs, etc. around. A very beautiful town of Lucca was just 15-20 min drive, with a big old town, plenty of restaurants and shops and some special walking trails.

It was a bit noisy at nights because of the nearby road, but it wasn't a highway with heavy traffic - just a relatively busy country road. In this sense windows could have been a bit more noise cancelling. But we just live in a very quiet place most of the time, so one might not notice it even.

We've stayed in the hotel for only one night during our return journey from Italy to France. We have chosen it because we wanted a place where we can have a comfortable room for the family of 3, some nice swimming pool, dinner at the hotel restaurant and breakfast included. The hotel is quite an "old style" but it has its charm and it is very clean. The personnel was fantastic, helpful, smiling and very kind. At the end we couldn't use the swimming pool due to the heavy rain and storm that started in the afternoon of our arrival but the swimming pool is really impressive and if we had some more time we would surely enjoy it. The breakfast was good.

The quality/price ratio of the restaurant is clearly overrated. The dinner was acceptable but if we knew and had more time we would most probably eat somewhere else. The dishes vaguely corresponded to what was on the menu but the creme brûlée with nuts, presented as something exceptional and at the end occurred to be a (most probably) industrial creme brûlée on which somebody place literally 4 walnuts and burned them was the summum.

The pool and outdoor areas and the hotel lobby. Also the electric car charger.

The Air conditioning was often turned off especially in the daytime. Breakfast could have been a little more variety and a little different each day perhaps some American plates like pancakes, waffles, french toast.

We reserved a classic double room and we got a bedroom, a small living room and a huge balcony with a very nice view! The restaurant is also very good.

The swimming pool was a sad sight, all dirty with plants growing inside. True, it was not summer yet and the day we left they were beginning to clean the area around the pool, but still... it would be better to cover the pool during the winter, no?

The food was absolutely fantastic. The biggest fillet steak I've ever had. Also the 4 course set meal was excellent value for money. There was a big selection for breakfast also. All the staff were really helpful & friendly. Great customer service with a smile. Bus stop right outside to get to Lucca. Also the large pool was lovely.

The mattress was really quite hard

A hotel with a large pool and a smaller one for kids (pools are open to the public), spacious rooms, and a great breakfast. The whole place feels like a step back in time – in a charming way. Perfectly located for day trips to Lucca, Florence, Pescia, Pisa... Highly recommended!

Friendly helpful staff, extensive buffet breakfast, spacious and spotlessly clean bedroom and bathroom, good food at Palo Alto restaurant, well maintained pool areas, tranquil setting, relaxed atmosphere,free bike hire, short drive to Montecarlo and Lucca, ample free car parking

Nothing

The swimming pool was big and warm water. Free chairs and umbrelas. Good food for good price.

The room equipmrnt a bit to old. Hotel exteriror must be renovated.

Yes, indeed. They offer Indian breakfast as a second option, along with two large swimming pools and a lovely garden. The food was excellent, with gluten-free options available as well.