We booked a room and we got an upgrade to an apartment because we were the only customers. Alma is the best!! She’s super friendly en very very helpful! Muchas Muchas gracias Alma!

Very nice welcome. The host warned me that there was a pb with internet as soon as I arrived and offered another room. Super clean, comfortable and a 5 min walk to the center. There's AC/heating which is great since it can get quite chilly during the night.

The breakfast was ok, nothing extraordinary. The room was cozy though some issues with the shower.

The shower. The tv had to be turned on manually.

Everything! The location is ideal (central but not too much so far from tourists), the room was amazing (cold at night be prepared), the tours offered were great but the best of the best are the people we met; the hostess and the guide (Juan Carlos) were amazing!

The breakfast at the hotel is delightful, and the host is great. The hotel partners with a good tour agency that offers competitive prices for activities around Creel.

Our bathroom had no lights or heat (but there was hot water). It got to -5C at night, so not having heat in the bathroom was a pretty inconvenient issue.

Huge room and great beds! Nice place to rest after some hiking or if it's cold or rainy outside

A little hidden and hard to find.

Staff is friendly and accommodating. The location is safe.

Needed some repairs

Rooms Play set for the kids Spacious bathrooms

No mini fridge

The property is nice and quiet, tucked away off the main streets of Creel. Lovely big beds and lots of blankets, which was perfect as we were staying in December in freezing weather! The highlight of staying at Las Quintas is getting to meet Diana and Alma, who are exceptional hosts. We took a kayaking tour with Diana on Lake Arareco which was fantastic and so beautiful. She arranged everything for us and we had a great morning as a result. Alma’s breakfasts are a must if you are staying at the villas - she cooks wonderful Mexican food with great skill and variety. Everything was delicious and with a special attention to detail (cinnamon and cloves in the coffee, fluffy pancakes, wonderful Mexican eggs with rosti potatoes and quesadillas) - yum! Alma also did our laundry beautifully for a small fee, and very kindly drove us to the bus station on the day of our departure. Stay at Las Quintas to meet these wonderful locals and receive a much more personal touch than you would in a nearby hotel. Thank you Diana and Alma!! We hope to see you again in the future :)

Nothing to dislike about the property, and the value for money is exceptional. However do be sure to pack warm clothes if visiting Creel in the winter!

Alma was very kind giving us lifts into town and picking us up when it rained.

I understood breakfast was included in the booking but it wasn’t. Whilst my daughter’s bed was comfortable mine slopped at the side - easy to fall out. There were problems with the water which meant we had to be moved to a new villa at a different location. We had to pack in a hurry and move in the rain. Alma drove us and our new villa was fine. Alma did all she could to help us.