staff was absolutely amazing and attentive to anything we needed. Facilities was clean and up to date. everything was excellent. We ordered food to be delivered and was taking it to our rooms and they stopped us and invited us to eat our food in the resteraunt. I ordered one of each of their desserts after we ate and they were all amazing! It was probably the friendliest and most attentive staff I have ever experienced at a hotel. I’ve never had people so willing to assist in any way when we’re staying in hotels in the US. It was my first time in Mexico, as I was there with my wife visiting her family and our stay at the Marriot Torreón was really wonderful and made our trip much more enjoyable.

there was nothing we did not like. it was an excellent stay at this hotel.

The breakfast was delicious, the food was amazing. The staff was very friendly.

Some of the valet parking employees were smoking outside the hotel before getting our car, my husband is asthmatic and that triggered an attack.

Great service, the workers are very costumer oriented. Very polite.

Rooms need tlc, ceiling in the bathroom was showing a sign of deterioration. parking on the street, with valet guys keeping an eye o the vehicle? But the valet guys leave at night? there is parking inside a garage, but the way they have set up is very confusing.

The rooms

The attention of the waiter at the restaurant and also de they changed me from one room to another but they didn’t explained why they simple sent someone to help us with the suitcases.

The staff took care of the family the day after my mother in laws funeral.

Some ofthe lighting and phone didn't work the first few days.

Great breakfast. Location convenient

Water in room Just lukewarm

was luxury very good location and all the employees were so nice and helpful

the bed was so uncomfortable

Comfort and cleanliness of room.

nice facility

pillows aren’t comfortable

Excelente servicio e instalaciones