Food was really good. Room was spacey. Staff were really nice and friendly.

When I arrived to my expensive room , there was a few items of the previous guest. ( lingerie and make up bag) It was a little disappointing because I paid a lot of money for our honeymoon hotel.

Not Waikiki proper and a bit off the beaten path, but close enough and easy access to the H1 to get to where we were going (Pearl Harbor-Hickam and surrounds.)

Alternative parking options would have been nice (self park) because having to pay 55$ a day plus tips every day was a little rich for a not always super fast valet service.

This is a brand new hotel steps away from the Ala Moana shopping center (Waikiki is a 10-15 minute uber away). I was super happy with my room - I think that the Premium Kings are much, much nicer than the normal Kings, because of the wraparound windows and view. The bed was wonderful and fluffy and I loved it. Having laundry and a kitchenette was also fab. The pool area is pleasant. The gym is wonderful too! Modern elevators mean that you don't spend hours waiting for the elevator as is often the case in Waikiki hotels. The 48 dollar a day credit towards food and beverage is really generous and makes breakfast basically free as well as pool drinks etc.

I don't think you should have to pay to use the steam room and sauna. The water pressure is shockingly bad in a brand new facility. The coffee shop could use more staff and a few more options for snacks etc. As it is it is rather sad.

Beautiful, clean, well appointed, big windows, lots of natural light. Convenient location.

New building with a good pool and deck, Japanese-style baths and good-sized rooms with good views. Location is convenient - away from the crowds of Waikiki but still close enough that it is accessible. Good access to the rest of Honolulu including restaurants of Chinatown and easy access to H1. Mare, both the restaurant and the bar, are very good. The front desk teams, concierge and valet teams were all very attentive and helpful.

Housekeeping was a bit hit-or-miss, with one of our rooms well taken care of but we experienced very inconsistent service in our other room - service skipped entirely even though we requested it multiple times, sheets/laundry left in the room after cleaning and we even had grocery delivered that we never ordered. The spa, which is where beach towels are handed out, was very disorganized.

I loved how new the property was. It is in a walkable area for food and shopping. Just be careful to avoid the bus stop where some homeless people are. The front desk staff were friendly.

The housekeeping service was inconsistent day to day. I don't the floors were swept and mopped daily. This was important to me as I had a 1 year old walking and crawling around everywhere.

I like that you had a 40$ a day credits to use within the hotel. (Food /Drinks) I liked that there were shopping & eateries within walking distance ( Ross, Walmart, Target & and Mall)

I didn’t like that parking was 55$ a day, you couldn’t use your 40$ credit towards parking. I didn’t like if you parked in the garage public parking , you had to use the stairs to get to the 1st /2nd to get to the hotel or pick up your car.

clean and modern facilities, ample space with full kitchen and washer and dryer in our room. convenient location to restaurants and ala moana

unable to access pool and sauna in early morning, kitchen utensils were sparse,

The room was spacious and very comfortable. Cleaning service was excellent.

The water pressure for shower was terrible. Also, some sraff were not helpful at all.

The facility was super clean, very nice view, amenities were amazing as well as the staff.

The only thing about this stay I wish was different was being closer to waikiki but the location was still in a decent area.