The location is 7 mins from the centre and features a natural garden environment with a large pool and relaxation area. The staff were helpful and attentive at all times. They always did their best, whatever the circumstances. In particular, Andres and Kimberly of the reception team afforded us significant professional support and assistance during our brief stay, for which we are very grateful.

The hotel is close to a road, and at times, it was too noisy to use the upper restaurant area. The rooms, however, were not badly affected. Music in the pool area was loud sometimes, but it was always significantly reduced from 2200hrs. The management team appears to apply a strict nighttime policy around the pool, so sleep disturbance was not an issue. Breakfast was somewhat inconsistent, and the coffee was luke warm!

It’s really really beautiful and the pool is well maintained and very clean. The plants everywhere are beautiful and the staff were absolutely lovely to me even though I don’t speak a word of Spanish! The breakfast was simple but nice with fresh fruit juice. It’s crazy cheap considering how lovely it is AND they pick you up and drop you at the airport!

The rooms directly by the road can get a bit noisy at night - if you are a light sleeper maybe ask for one of the ones not connected to the road.

I stayed there twice times and used the same room which was bright and big with many windows. I slept wonderful. A ventilator is in the room. I had everything I needed. Everything was cleaned well. I enjoyed the big pool very much. The breakfast I liked a lot. They even fulfilled my little wishes: toasted my bread and gave me salsa picante😀👍 The whole staff was wonderful and they helped me so much, also with organizing my onward journey. All together made me feel home. Therefore I say one more time: Thanks for everything! 💚

This is a very nice and fairly cheap hotel in Tarapoto. The rooms seem to be newly renovated, meeting all the requirements, as long as you don't have them too high. Food ok. I think it is a good place to stay in Tarapoto, outside the quite loud and not very interesting center.

The only thing that needs to be considered is the music in the evening. Loud disco by the empty pool in the middle of the week doesn't make much sense. But here I return the honor of the (very nice) staff: we have not suggested any change in this topic. Anyway, I can recommend this place :)

Great room and a really nice and quite place.

The room was good, but the curtains couln't fully cover the window, not great for privacy. The breakfast was ok, coffee especially could be better.

Staff were incredibly nice and helpfull and some of the best in over a year traveling in South America . Pool and the hamocks surrounding it were the perfect places to relax after lots of travel and enjoy a few beers and the rooms were very clean comfy and modern.

Everything perfect

Nice rooms with a beach type vibe. Nice pool and hammocks. Friendly staff.

Could hear room noise from the outside. One room was not cleaned one day until we notified, but the others were fine.

Good location, proximity of pool and dining area to the rooms, restaurant on site, good service.

Our first room had no air conditioning so we had to move to a different one. Considering the area’s climate, all rooms should come equipped with AC. There are gaps around some of the windows which should be sealed better to prevent insects from getting inside.

Very helpful staff, comfortable and spacious room. Very good breakfast included.

Large numbers of kids in the pool. Lack of a bathroom cup.

Super cutely decorated. Restaurant in the hotel. Great staff. Airport shuttle. Big room and big bed. A/C.

Ants in the bed. I know it's the tropics. So we just shook out the bedding but might be good to have some ant control in the room. We deal with this a lot from where we are from. Another trash can in the main room would be good too. Not too many places to go in the area- but plenty of moto taxis to take you elsewhere.