Very clean, good breakfast, perfect location, everything in order, professional staff

The room has a balcony where it’s allowed to smoke - if you open a window in the room to get fresh air, the smoke from another balcony immediately goes to your room and you have to breathe it, it really makes your stay way worse. Minor notes: the shower cabin could use a shelf, there is no full height mirror, no female hygiene products, sound prof could be better - we could hear our neighbours talk, drop things and argue

The beds were incredibly comfortable. I could have slept all day long in it. Very nice bathroom, even though I'd prefer a shower than a bath tub. It was a nice surprise to have all drinks and snacks in the mini-bar offered by the hotel. The breakfast was various and delicious. It was perfectly located for us as we spent the night with some friends at the Met-Bar (7 minutes by feet from the hotel).

It was quite pricey for just one night and the breakfast was served only until 10.00. Until 11.00 would have been way better for us, especially on a Sunday morning.

Perfect hotel if you plan to go visit friends, quiet old-town spot near the castle. Very clean rooms, modern furniture, great cosy balcony and super convenient sockets everywhere. The breakfast was outstanding, fresh and varied, a real highlight of the stay and highly recommended.

The keys are large and a bit old-school (no card), maybe not ideal for pockets. But this is a minor inconvenience.

I got a room upgrade for free and the room was really clean and comfortable, with enough space and nice bathroom. The hotel is centrally located in the town of Lenzburg and has a private parking; although I was able to park for free on the street, because I arrived on Saturday evening. The staff was friendly and helpful, both in person and by phone.

Breakfast was good. Good selection of breakfast items. Staff were very friendly and cleanliness was excellent. Thank you very much.

Provision of a kettle & some tea bags and coffee as a daily complimentary item would have been appreciated.

The hotel has a very nice appearance. I reserved 2 rooms. The room in the 300 building was much nicer that the other room in the main building. I loved that our 300 building room had an AC unit, loved the free beverages and our view of the castle was so great. Breakfast was outstanding with so many good choices.

Our other room in the main building did not have AC. The view was basically just the sky. We couldn't get the room cooled down well at night.

The area, the staff..

The hotel is understaffed... At breakfast almost everyday there was things not ready to eat. Food was missing and not available anymore like Eggs & bacon and bread. Also when they have 80 people for breakfast and only one little 2 slice toaster it just doesn't work...We went to the reception to complain around 09:15 and waited 10 minutes saw no-one and gave up on breakfast...This was on the 20th of May..

Breakfast was good ,lots of choice. Good location .Friendly and polite staff. Upgraded my room which was good of them.

Checked out at 4am but took a while to find somebody to open the doors to let me out.

We appreciated the free parking spot in the Hotel Garage. Very friendly and professional staff (however we didn't interact a lot as we stayed only one night). The breakfast was very good, with all you need. Hotel location is perfect, really close to everything, all the restaurants are around. The room was clean and nice, not the largest room we ever had, but perfect for two travellers.

We travelled mid march and the room temperature was a bit warm, but you can open the windows a little while and then you are fine for the night. Otherwise there is really nothing to report in this section.

Hospitality. One day free minibar. Balcony. Location. Restaurant. Breakfast. Free car parking. I think best in Lenzburg.

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