Very stylish, comfortable and well designed. Excellent bed and bedding. Very clean.

Some information about the facilities on arrival would have been helpful. Didn’t know the pool was closing on day of arrival for season. Shame as it was a lovely pool. Am glad we booked a room in the main building. Some of the other buildings seemed a little reminiscent of a college campus although can’t comment on the rooms. Dinner in brasserie was average. Service a bit perfunctory.

The room was ready when we arrived, it was very clean, quiet. The food is excellent and the servers were able to recommend the appropriate meals the allergy without having to go back and verified with the chef. The location of this property is minutes from the city center and hiking trails.

The only negative comment about this hotel is the bathtub and the shower. For someone with mobility issues the height of the bath is a major problem. Also because of the plumbing setup it is impossible to completely close the curtain and water leak on the floor which create the potential for someone to slip and hurt themselves .

beautiful hotel, in a fabulous location. Spa was great.

The front staff made a weird comment when he saw that we booked through Booking.com. He then tried to convince us to take a breakfast booking 15 min later than the requested time (and insinuated that the requested time was booked up), only for us to find out that the restaurant was completely empty that morning. The spa is cheaper if you book your stay through their website, than if you book through booking and request the spa separately.

Location and service were top quality

Room located over restaurant was noisy during the , prep time , opening hours , and closing . Chairs on wooden floors at Le Labours restaurant made too much noise. Some felt or other material to eliminate the noise when moving chairs and tables is a must.

Very clean slightly quirky property , originally a farm and now ultra modern design but with highland cattle to remind you of its beginnings! Very good food and spa. Nice walks including in to town. The Charlevoix region train stops right outside in high season so you can explore along the river. Wish we had booked for longer.

Spacious, separate shower, toilet, and sinks.

Long walk from parking, then the lobby, and several flights of stairs up and down to get to the Gare. One side of the lobby doors has no handicap buttons. The staff was very slow and didn't introduce the amenities at all.

Fabulous breakfast bar

I was disappointed that the hotel didn’t offer a good range of Women’s ice skates. What is the point in having an ice ring if you don’t t have proper skates?

Amazing food at Les Labours and Le Bercail. Ver attentive staff.

Outdoor chairs were not clean. There was noise through the night coming from the mechanical room in La Bergerie. The pool was not available during our whole stay.

Beautiful setting, fantastic staff and I loved my room - comfortable with lots of nice details. I loved the rocking chair and my balcony..

It took a while to figure out the shower and the coffee maker but in the end, both were fine. Also for a hotel at this price point, I would have expected bottled water in the room.

Nice family room, heated pool to play with kids, fuss-ball, table tennis and games to play in the main building. Good restaurant

Only slight discomfort with the smell from fields at that time but that’s being in the country side.