Staff very friendly and helpful, although she didn’t know the opening times of the local cafe she was recommending for breakfast🤷‍♀️ The room was extremely spacious had plenty of room for our tube bags- two chairs. Kitchenette with decent size small fridge there was even ice in the freezer. Everything was clean and tidy. We had dinner at the restaurant on site - best meal we’ve had on our three weeks NZ your Even though their online menu was old; the steak was cooked to perfection with delicious garlic prawns… could not fault it and the waitress was… Sweet as😃🤣 and very entertaining.

My only criticism would be That the microwave was a rusty and we couldn’t find the kettle …also there was scuff marks around the wall. It could do with a lick of paint. Warning: close bathroom door and kitchen doors - it makes the room very bright when the sun comes up.

The kids enjoyed their 9am swim. It was a nice surprise having the pool facilities open outside of Summer season. Enjoyed dining at the on-site restaurant. Staff were extremely friendly and welcoming. Room was clean, bedding and were towels too. Plan on returning next school holidays.

I couldn’t find the drop box for early key return. We departed a little after 5am and wanted to return key but had to leave it in our unlocked room, which leaves liability with me if anything is stolen after our departure.

Great location in Wairoa next to the river. Very good for relaxing after doing hiking in the area. Restaurants in the vicinity (well, everything is in the vicinity in Wairoa). Very welcoming host with lots of advice on what to do in the area. Spacious and clean room with nice big window towards the river.

Room was a little outdated, but still in decent shape. A dude decided to play his music over a loud boom box just outside the hotel - no one asked him to turn it down a little (on Good Friday afternoon).

Very comfortable beds, plenty of hot water. Very handy to town. Reception lady went over and above to answer any queries we had.

Our shower head was tied up by something to make sure it didn’t fall. Also couple of lights weren’t working. No dishcloth or tea towel. But apart from these very small details, we loved our stay and will certainly return at some time.

Easy to find, very accomodating as we arrived late at night and the staff had left our dinner and breakfast for us. Value for money.

It would be great if they had curtains in the kitchen and bathroom (the windows are bevelled but if your naked you can still see skin outside, also if your sleeping in the lounge, the outside lights are bright).

The staff were so friendly and helpful. We stayed for 5 days and everyday they helped us with towels, cleaning products and literally anything we asked for. AMAZING bunch of people there. The pool was a hit with my daughter and was shallow enough for the little ones but deep enough for little jumps. Great for the hot weather. Guest paundry was perfect at only $2 per wash and a line/pegs available. We will absolutely be back :)

Not a big deal at all, but the wifi was down which made things a littme trickier as data wasnt that great due to reception and i needed to do a few things online.

The staff were very communicative. We had a late check-in, contacted the motel, and they directed us to secure the check-in. When we arrived late at night, they had made the room up and running.

A small kitchenette in all the rooms would've been nicer. Currently, it's only available in deluxe rooms. I don't think the guests would mind paying some extra bucks for that since the price is very reasonable.

It was a spur of the moment booking for 6 adults and 5 children. We were tired and late for check in. Ringing ahead to let them know they were very accommodating and put my mind at ease to just be safe and arrive when we could. Very grateful for all of this.

There was nothing to not like

Friendly family feel. Close to road but very little road noise. Attentive house keeping.. Fabulous shower. And everything was clean and tidy. Site was well maintained and looked good on arrival.

Cheap cutlery. No bathroom bin No microwavable bowl

By the River, close to town, Restaurant at Lodge.

Fan didn't work. Handbasin wash cracked and the note on window to say Please don't open as latch is broken. It was very hot that afternoon and we couldn't open that window or use the Fan. There was a cat that jumped through the bathroom window and layed on our bed, not a cat lover, when we let it out it started meowing and whining at the door.