Excellent Location, price and cleanness

WI-FI. When trying to log into my laptop received "the system error several times"

Location is 5mins by car to Cascada de Tamasopo. The room is decent, just for sleeping. Budget friendly. Also close to the small plaza in town so easy access to food.

It’s an old hotel so don’t expect too much. It’s not so clean. The WiFi is bad.

Friendly staff, very clean, refurbished bathroom, comfortable bed and the best hot shower we have had so far in Mexico.

The internet was a nightmare. We had room 117 and most of the time it didn't work properly. I always had to go to the reception area to look up things. However, if you do not require good wifi I would 100% recommend the place.

Fantastic hotel! Great location, beautiful setting, sweet treed patio, good restaurant on site, clean and the best shower by far I’ve had in Mexico. I would definitely recommend this place.

My room was on the end so I could hear the street noise more. But it’s a small town, not too much traffic.

This is the nicest hotel in town. Our room was very spacious and the bed was comfortable. Parking right outside the door was very handy. The shower had lots of hot water. It was very cold during our stay and there were extra blankets. Location in the centre of town.

Location

Some staff in the front were not very approachable or helpful

I had a great time, I visited the water falls . The food was amazing and the people was very helpful and nice . I can't wait to go back

Good location, comfortable big bed, nice to relax by the pool in the evening. They have a large parking area

The guy at reception was very unfriendly anf grumpy

Everything was good/great. Staff was super friendly, and willing to answer any and all questions, pool was clean, but no heat in the Jacuzzi but other than that the pool service was great, specially after they recovered one of my nieces lost earring from the pool, location was fair for the places I was going to visit. Room size was spacious for the amount of people staying in there. Housekeeping were very clean and attentive to our needs. Location was very clean. Very safe parking lot.

nothing much not to like about this place, all questions were answered, all request were met, my remote control did not work and the staff took care of it right away, so that was not even a bother.

Walkable to restaurants, Oxxo, bakery.

Pool needs to be more clean.