The staff were the best part of the hotel and yes even the room was good enough and the bathroom was big and clean with hot water running all day and night. Since we had gone for kumbh mela , we did not mind the odd things not upto the mark like the additional mattress could be much cleaner and better but due to seriously heavy rush all over and with hardly any rooms available we ignored it as they provided very clean mattress and spreads and pillows. Each and every staff member Avnish , Luv Khush , Ibrahim, Zaheer , Akash , Atiq , Mohd Wasim were all very polite , fast in providing whatever we needed in the room service and they tried their best to see that we had no complaints. Tea served was the best we had in along time. We could not have complimentary breakfast as we left very early in the morning on both days. Property is quite new and good and bright from outside and Inside and I believe that after the kumbh mela they will take care of the few deficiencies needing correction.

Mainly they can clean the rooms every day and also the additional mattresses need to be more cleaner and fresher.

Everything. Staff were smiling and courteous. Zoya at the reception counter was extremely courteous,warm and helpful. In fact when the waiter at the restaurant was busy elsewhere she herself took our lunch order. Room was well furnished with clean bed sheets,towels,tea coffee maker. Ac was working perfectly fine. Piping hot water for bath with soaps and shower gels. All up to the mark. With the horrible reviews I was getting for other hotels during the kumbh mela period, this hotel was like a godsend.

Room was slightly on the smaller side, although very well furnished and comfortable with all amenities.

exceptional customer service & the staff is extremely professional & polite (didn't expect so much courtesy) plus Food is great

beddings could be cleaner & also door mats outside is a must

Very good location. Peaceful locality. All tourist places are nearby. Staff is well behaved & decent. Food quality is decent.

Rooms could do with a little spurcing.

The location is very safe and it’s in a prime spot so you get autos easily. The staff was friendly and the breakfast served was also good. Much recommended place for a family with elders and kids

Very good for one day stay. Needs some maintenance. Breakfast was good. Staff was well behaved

Toilet flush was not working properly. Balcony was not cleaned.

Hospitality, Staff Courtesy, Excellent Vegetarian Food and above ALL very good place to stay as working professional.

Staff and owners were great

I think it was a bit away from all action as a tourist I needed more central place

Awsum experience

Nothing

Staff at front desk so nice

Break fast, no south Indian choice