The breakfast buffet and restaurant in the evening was terrific and the staff was pleasant. The rooms are clean and the bed slept well for me.

Having a Portuguese speaking girlfriend helps being that I only speak English. None of the front desk staff I encountered could speak English. Not a deal breaker but something I found frustrating at times.

dilation and cleanness were excellent.

had to change rooms due to noisy guests, but nothing to do with the hotel or staff.

rooftop e cafe da manha

bar do rooftop

Estacionamento insuficiente.

Excellent location and great Staff. The pool was definitely the star of the show.

The room we originally booked was way smaller than it seemed in photos, all bed sheets and pillowcases were stained, towels also stained and VERY worn out (some had holes in it). We contacted front desk about it and they were very helpful, upgrading us to a much better double room in better state. Towels still wonrn out and scratchy though. We noticed a lot of cracks on the ceiling around the light fixtures. Also, the wait time for the elevators was always very long and you have to pay a daily fee of BRL 20.00 for parking (they will park and bring your car to you anytime you need, so not a bad thing.)

The staff is helpful and gentle. The breakfast is full of regional recipes. Despite not being located at the beachfront the hotel is quite close from the beach. All the rooms had a fully functional air conditioning.

One of the elevators stopped working during our stay with huge lines and waiting time. Ridiculously expensive food by the pool. 30 Brazilian reais for 6 deep fried shrimps is a rip off. One of the air conditioning units in our bedroom was making noise and had a strange odor.

The location, the breakfast, and the size of the room.

The hotel has only two elevators that are too few to attend to the guests. Usually, we wait a long time to get in the elevator. Inside the room, we listening to the movement outside, like children screaming and loud music. Also, one of the facilities in this hotel is the cable TV in the rooms. When we asked how to connect the cable TV, the staff said that they are fixing this service. This did not convince me (3 days to fixing a cable TV?). If they do not offer, the guest must know before reservation.

Good location, friendly staff, good breakfast, towels are always old and stained looking dirt even though we’re clean.