Attentive customer service at reception and in the dining room Safe and secure parking Best included breakfast in our whole trip from Baja California Sur to Canada We stayed in Torreon for an extra day this trip because we liked it so much last autumn at your hotel.

The service at front desk was friendly and efficient. The bell hop that accompanied me to the room was super nice. The parking attendants were great and the secure parking was much appreciated. Breakfast was excellent and the waiter was friendly and efficient.

Absolutely nothing to complain about

convenient. good restaurant and bar next door which was very convenient and we used twice. clean and tidy room.

Beds are small and not very comfortable. its motel style so outside your door is an open balcony. we had the misfortune that the people in the next room used the balcony to chain smoke and the smell got into the room somehow 🤮. also breakfast isnt great. Simple but not tasty. We preferred to go to other places for breakfast.

Great customer service, best included breakfast ever! This is our 4th time staying here on our road trip from Mexico to Canada. It is always a delight.

Older but well-maintained. Large rooms, ample parking and professional staff.

Rooms could use a refresh, but they were clean and comfortable.

I enjoyed their breakfast buffet. Different types of food.

Their beds are hard it felt like I was sleeping on a wooden board. 🤣

Overall good hotel, clean, comfortable, nice attentive staff.

Not much really, the morning breakfast could be better, but it wasn't bad.

Great Hotel and a really good experience, it's location it's really convenient and nearby there is anything needed.

Loved the breakfast, loved that it was included with our stay

The rooms smelled a little humid

very nice, pleasant, comfortable and super clean !

Rooms were a bit dark. we needed to turn on all the lights when we were there