The staff was caring to the needs of customers, friendly and helpful. Attention to cleanliness especially in the breakfast/dinner rooms. Meal buffets were always well stocked. The rooms are modern and well structured. Really liked the children's area.

I leave a few points that could be improved. 1) The cleaning staff uses the only elevator used for Customers and this sometimes creates queues to use it. They should use the service elevator. 2) The desserts offered at dinner should be improved. 3) The cost of drinks at dinner is not commensurate with the quantity offered (wine and concktail in particular). 4) The pool water and relaxation room temperature should be higher.

Location of the hotel and facilities.

Lights in the bedroom, especially for the bathroom, since there's no individual lights for the toilet and bathroom. If you need to take a shower or go to the toilet during night and rest of the family is already sleeping, you might wake them up when you turn the lights. Sauna should be more controlled as we found children every day after 17:00 and after 18:00. Also few people were in the sauna rooms with their bath suites when it's supposed to be a naked area.

Food was very good. Buffet for breakfast and dinner which should cover most tastes. A good selection for lunch is available too. Bed was wonderfully comfortable. Staff are friendly and accommodating - not just with the customers, but with each other, which is nice to see.

No recycling bins and the heating is set too high - not a great friend to the environment, this hotel. The room has a bit of a weird layout in that you walk through the bathroom to get to the bedroom. And each room has it's own lobby area, but the door is see-through, so everyone can see you when you're in it.

Great layout, inviting in spite of the large size. Great gaming area for kids. Great ramps for bikes inside the hotel. Breakfast was great, lots of variety, food freshly made.

Property was great, nothing negative to say about it. Lady at the reception was rude and condescending and she deliberately sent us to the wrong room. Not sure what we did for her to feel we deserved to be treated like that.

The views.

After the swimming pool closed for the evening at 2200 hours .... there were people running down the walkway in front of my room until 2245 hours ... I know this is a parenting issue, and they are the ones that needed counseling ... if the hotel were to mandate a quiet time from 2200 hours until 0600 hours when the pool reopens, that might solve this problem.

Perfect location for ski. The swimming pool and the sauna are nice and comfortable. All the hotel staff are kind.

The room is small and less equipped. But it's OK because the room is basically only for sleeping.

The hotel was conveniently located near the slopes, ski school, rental center and lift. Also, the hotel even had a convenient place to store ski equipment. The breakfast was pretty reasonable and plentiful. The hotel had varying dinners each night so this was also refreshing. There was a pool and game room for for children. I enjoyed hearing the children running around having a good time-definitely family friendly. Another plus was the free parking!

The rooms are somewhat small-even for European standards, but the immediate area to hang/keep ski gear was the reason for the lack of room space. Most of the staff was friendly, but a few of them seemed bothered/stressed by work, but nothing too off-putting. The young ladies who worked the breakfast and dinner buffets, and many of the cooks for the buffets were friendly and always took time to speak to myself and other guests.

Great size room Great facilities with pool and games area Great bar area

The reception weren’t always helpful I think I was charged for 4 adults for dinner rather than 2 adults and 2 children

The bed is comfortable, the breakfast is great, the hotel and staff are really nice, the swimming pool was also a high point and the region is impressive.

We would have preferred to have some options a la carte at the restaurant. The buffet was expensive compared to the offers around the hotel.

we loved the unique design of the room. It has a hip vibe throughout the hotel.

The bed was on the hard side. We booked a Mountain View room but got the backside of the hotel facing a rock wall and trees. The “Mountain View” we got was minimal and you had to literally look out the open window to see it.