The location to the beach and the wonder vibe in the surrounding environment.

Under construction, under stock rooms, as far as hotel products for use. To include toiletries, lotion , soaps, it was very limited. And even put at lease two bottles of water in the refrigerator.. First guests like a good impression to return.

Cruzan staff excellent throughout the place. All very pleasant. Launch drivers great as well. Great location on the beach, and close to downtown and shopping/restaurants. Nice band playing on Mother's Day, free, great family type music. Free laundry facilities for guests after 4 pm.

Cathy the manager, poor customer service skills. No pool.....but then it hasn't worked for over 7 yrs I think, so not really surprised. Booked at one rate thru booking.com, but they tried to charge us a higher rate on arrival. Because we had documentation, it was fixed, but was a considerable difference, and if we weren't wise to it, would have cost us a lot more.

This hotel is in the ideal location. You simply walk down from your room and you are on the beach. The beach bar is great too. I read many reviews stating that the hotel is in need of repairs and renovations... all of which is definitely true, but the location makes this your best hotel choice in Christiansted. Other hotels will have you taking a water ferry to the beach instead of simply walking to it from your room.

Make no mistake, if you like fine luxury hotels, this is not it. It is clean and adequate, which is the best I can say about it. However, the staff is friendly, the bar is fun, and the BBQ during the daytime is awesome. You just have to understand that you are trading off having the best location in the city for an old, rundown hotel. But clean. That is not a worry. Also, when we made our plans, our biggest concern was having to rely on a boat ferry to take us from the hotel to the city and back. It was no problem at all. The entire boat ride is maybe 3 minutes and they run all day until midnight. So don't let that concern you.

I liked the fact that it was on the beach - literally! The staff was extremely friendly, accommodating, welcoming, helpful, supportive and engaging.

The building is old and should be modified to accommodate modern times. Since there is no elevator a ramp should be built on half of the stairs so guests wouldn’t have to lug their suitcases up flights of stairs. There could be outlets put near the bedside table.

Unique location on a small island, a two-minute water taxi ride from the Christiansted boardwalk. Large beach area with BBQ and bar. Rooms are well-appointed for the value.

The hotel is under renovation and needs additional work.

This is a very laid back place. It is out dated and needs painting and the pool is not working but over all all of the guests and staff were very friendly. Great Vaca.

The fact that they advertise a pool and it is not operational and doesn't look like it has been for some time. I think I should be compensated in some way for that.

The staff were awesome. They listened and addressed all concerns. Being steps away from the beach is one of the best parts of this hotel and just a boat ride from the boardwalk that is filled with entertainment.

The property can use some renovations (which is coming). The rooms are very outdated.

Did not have breakfast options during our visit. The staff was very accommodating and friendly. The service was exceptional, and the ambiance was very romantic.

Having a restaurant, at least for breakfast would have been good. We had to get off the island to have breakfast.

Everything was pretty good. Kitchenette was nice. Not a perfect property but adequate overall. Can't beat the location. Bed was comfortable and that's a big part of any stay.

Nothing really. WiFi a little slow I guess.

This location was great for us! Staff was very friendly and accommodating. We loved the beach access a few steps away from the hotel. The boat people who took us to Christiansted were always friendly and on point. Overall great experience.

The only thing we didn’t like was waiting for beach towels in the morning.