The staff were friendly and very accommodating to our needs. The facility was clean and the rooms had a lot of space and very clean. The bed was very comfortable. I would definitely recommend staying in this hotel. The provided breakfast had a lot of options and was good.

My only complaint is that the air conditioner was not working properly in our room. It would come on for a few minutes and get it to a good temperature but then shut off and not come back on until the room was so stuffy I could not breathe or get comfortable.

Spacious, clean rooms with great amenities (long bench for suitcases, hooks for sweaters, purses, backpacks, etc.). Hot breakfast was good - especially the hot cinamon rolls! Loved the small raised shelf in bathroom.

Virtually nothing. (just the typical hotel dings, like a chunk of wallpaper peeling or something, and the lobby restroom was in ill repair).

Breakfast was good and well stocked. Room and bathroom were clean and well maintained. The bed and linens were clean and well maintained. Strange no phone in the room.

No phone in the room. Wi-fi password did not work. No one at the front desk for checkout. Bathroom shower curtain did not do its job. Water all over the floor after showering. Not enough light over the desk.

The Location, the cleanliness, Rebecca was the best.

That you don't have the option to pay with cash or card. your system was down for hours & I don't live Locally, I live in Los Angeles & waiting for the system to come up was a drag & exhausting, but than I was given the option to pay by cash hours later. All hotels should reconsider this option for emergencies like this. Computers break down & hinder businesses. Just a thought.

Everything was spot on perfect…everything you’d expect from a good hotel and HI Express. Easy access from the highway, plenty of parking, sparkling clean. The beds are very comfortable with super soft sheets; however the mattresses are showing their age a bit. The room and bathroom was updated and sharp; well decorated and again, immaculate. We needed an early check-in and Deena accommodated us right away and made parking arrangements for our truck and large 5th wheel trailer. The front desk was very helpful with getting us whatever things we needed. The included breakfast was really good also. Couldn’t be happier, just a super pleasant hotel.

The microwave was missing. That’s literally the only bad thing I can say

Reliably clean and comfortable rooms, courteous front desk for check-in.

Understandably, the front doors are locked at night for safety. If the front desk attendant isn't where they can see or hear you, it's a little annoying to have to call to get let in, especially if you are juggling bags, etc. Maybe a doorbell or buzzer would be helpful?

it was nice and clean and had pretty good amenities. very convenient location to everywhere we were going, morongo casino, cabazon dinosaurs, outlets, etc. front desk staff A + (except for one girl)

I wish there were more places to fill up a water bottle like other holiday inns I've stayed at (they had the filtered dispensers) , and also wish there were better vegan options at the breakfast buffet. at the very least an almond, oat, or even soy (which is cheap) milk option for cereal and coffee. The breakfast was very good but my friend who is vegan couldn't eat much at all. I also was sad they couldn't give me deodorant without paying for it.

The cleanliness breakfast was amazing they had pancakes was very quiet

The pool needed to be cleaned. It was like the filters weren’t running and they only had 3 chairs by the pool.

Everything was fine except the power went out in the morning while we were getting ready to leave. There was a thunder storm going on.

Power outage came at the wrong time!

see below

door locks had major problems. Had to reinitial magnet setting 6 times keys also would stick in reader sometimes door would not lock unless you played with lock in door notified front desk numerous times. I would make a couple trips out to car go back up/stairs key would not work.