I'm very happy that I have chosen hotel Polonia because the staff was very kindly and it was possible to check in 2 hours earlier. I was so tired after my long trip and I was afraid I have to wait 2 hours till my check-in time but the room was ready. I liked the location - a view to old train, shops were nearby, a short walk to the historical central place. The entrance from parking side gave me a privacy feeling. The room was spacy. I had everything what I needed.

I don't know if it is relevant, maybe it should be - but I had a feeling the bed was to narrow, but this was a single bed maybe it is ok.

This is our second time staying here. Very pleasant accommodation, rooms are clean and comfortable. The staff is polite and kind. The breakfast is delicious and plentiful. The waitress is amazing.

It wasn't like that.

Traditional hotel, used to be the best in town

Exact renovation needed, not even expensive one. No full time reception. No minibars. No food room service. No restaurant. Lack of English skills. Looks like there is no passion to keep this traditional hotel on the top.

Very good place for great value, big room with AC and excellent breakfast

The location is very good: opposite the railway station, 10 minutes afoot from the market square. The building is old, so the ceilings are high, and the main stairs look very atmospheric. The WiFi quality is pretty much okay for my purposes.

A small fridge in the room would be very helpful. Also the pillow was too big for me.

breafest was really good. i appreciate the atmophere of the hotel. it is a very nice building.

a person on the reception would be better than a telephone cöntact

Nice, interesting ols building. Easy to find, big parking place. Big room, strong wifi. Perfect ratio price - value.

In the bathroom you could smell the sewage, with the door open it went into the room

The staff was very nice and friendly. Good breakfast.

The smell of the fragrance used at the all hotel which is not nice and giving a bad impression.

Location, room size,

Beds were very uncomfortable.

+ very stylish hall/staircase with actual views of Raciborz, rather than generic hotel pictures + nice and friendly receptionist + fan in the room + big and bright room

- I paid for a double room but only one of the two twin beds was prepared, because as I was told, I had paid for one person only. Yes, but I wanted to sleep on my own in a double bed, not a narrow single bad... - the drain in the shower was very sluggish - mattress was way too soft - impossible to fully darken the room - very noisy with windows open - minibar was not working - not enough electric sockets in the room