Spacious room, very large and comfortable bed with very nice covers (not the usual different blankets thrown together). The room was warm The breakfast buffet included various choices. The staff was friendly and helpful.

As we stayed there in August ( winter), it was way too cold in all public spaces, including the bar, restaurants, and breakfast room. There was no smart TV in the room also no tea and coffee making facilities. No hand towels.

Ample room with balcony, ample bathroom, the outdoor jacuzzi in the SPA had a lovely view and very nice temperature. Breakfast was nice, nothing exceptional but had many options.

Worn out furniture in the room assigned to us (Booking last minute deal), some staff was at most polite and correct, but not friendly. The smell of the sewage in the shower was unpleasant.

Breakfast service and quality was very good, nice variety and comfortable place. Pool and SPA could be improved in terms of facilities and order

Barquera restaurant was basic in terms of choices

Perfect breakfast

The rooms were great and we adored the Italian restaurant (I was addicted to the mint lemonades..) and the buffet. The hot tubs and pool was also a great touch as you had the choice to go inside or outside as they were both connected. The view was amazing especially from the hot tubs!

Staff at the casino bar were rude and wouldn’t take our order and we had issues with the security as my passport came up as someone else’s name or my boyfriends wouldn’t work either. However the reception got it fixed later that day. It says on here that they speak English which wasn’t the case sadly as I only speak English so had to get my boyfriend to translate everything.

facilities

the location. there is no tact service. and the Ubers takes more than 30 to 50 minutes to respond and take your request.

Fairly close to the airport and has a nice view over the mountains.

Just feels like a hotel from 1990’s, everything looks a little tired and needs refresh. Breakfast was awful. all highly processed foods, nothing enjoyable, except fresh fruit which is hard to get wrong. Sex toys in vending machine is so crass and the casino…..all feels quite out of touch.

Casino and pool

Personnel, curtains on the room (light invading the room at the morning), restaurant (just a pizza bar?), no mini bar, no minimum medications available

Landscape is beautiful such a natural landscape surrounded by cactus and native plants. Big spa and spaces

Firs this hotel need a good take care of , the pool area ,outdoors areas very dirty lots of glassware everywhere,dirty towels from the previous guest also very dangerous desks to walk, this property especially in the pool area outside really need a good cleaning and maintenance is very dangerous especially in the tiles round the pool easy somebody can cut them self ,lots of broken corners and the floor very rough to walk very surprisingly to us. Also this hotel definitely needs a update.

Horrible

Demasiado caro, pobre