nicely decorated appointed and well maintained nice complementary breakfast in a pleasant restaurant with happy staff!

only stair no lift but it is not that important1

I liked having the air-conditioning in my room to keep myself cool from the heat as well as the beds as they were comfortable for me to sleep on and having warm water to use for showering.

It said I was suppose to have a refrigerator but didn't have it and the WiFi signal wasn't stable enough or strong enough when using it. The TV was nice but had some picture problems when there was a black line across the screen.

Convinced

Some rooms have WiFi signal, and some rooms doesn’t have WiFi signal

Room was decent, kind of modern feel. It had a frig and the TV worked. They did have a decent restaurant downstairs, food wasn't bad. Staff were helpful and nice.

bathroom needed cleaning, cobwebs on the ceiling, and some maintenance around sink area. I had requested over the net for airport drop-off but apparently the driver needs to be informed with plenty of time, so we loaded up a trike and off we went for half the price.

Location Staff Nice bed

Using an key for the door . No elevator

Free breakfast was cold every day. It would be nice if you had a choice of breakfast instead of what they provide. Many days we skipped because it wasn’t something we would have ordered, either it was cold when served.

A little more inexpensive for what was offered, a few more appliances (rice cooker) in the room rather than a micro, fridge and a few plates with silverware. Only window was above the sink and it faced an outside wall, no outside light in the superior room. Superior rooms on the lower level floors instead of the top. No elevator - not in the advertisement! If it was we would have selected another place.

the breakfast was just fair and the location is good.

when we arrived at the hotel, me and my husband was assiged to a roon where i didnt feel comfortable. the room was stinky and the floor seemed needs renovation. the aircon is terrible, very noisy as heat is absorbed by the room through the window. its was horrible and we webt down to the reception to complain. he told us that they decided to assign us in that room because the wifi is poorly working in the other room. we insisted to transfer into a comfortable room. they transfer us and i was really expecting that there were no available room that’s why they assigned us into a horrible room. we paid to get thw best and comfortable room. hopefully, next time they wont do the same thing to us or to any other guest because it is not fair.

Location and hotel pictures

No double beds in a hotel, even it was booked as two double beds. Staff asked for room key to be left behind if we wanted to go out fir a dinner!!!! That was unbelievable.

Excellent and helpful staff

Why give a door key when after locking it you could open it just by turning the knobb outside? The owner made entrepreneur beginners error being shortshigtedly greedy when I requested van transport for next morning from hotel to Victoria port by asking for it PHP 5.000 with hotels own van, which I accepted for certain reason. Exactly same day 2023 I PHP 1.400 for equal private trip Catarman Airport to Allen port :D So the happy hotel chap charged 3,57 times more than normal :D :D. That behavior will result in short time win, long time loss. Experience of 50 years in business.

Nice service minded personnel. Balcony for smoking was convenient. Restaurant had excellent and cheap food.

No elevator. No tissues (kleenex etc) in the room. Fridge/freezer wasn’t working. (Got a replacement within a few hours.) No cleaning during stay. Air condition only in bedroom. No couch. Electric safe wasn’t working. No window (except for one into an outside staircase) Water dispensers in common areas weren’t connected for cooling.