Clean towels and beautiful scenery. The plaques on the almond and Barringtonian(?) trees were informative, The beach was close.I loved seeing the stars. Rooms were spacious.

A palmetto bug in the bathroom, which the gentleman who greeted us doubted declaring I was an excitable woman (or something equally derogatory. Maybe some bottled water in the fridge would have been a nice gesture, since your letter said the water was too brackish to drink. The sliding doors did not slide much.

The view that this resort has is amazing! The staff is always so nice. This was actually my second time staying here at Frenchmans Cove in Jamaica. I booked this stay for my lover/ex Shamar and boy did we have a time! :) looking forward to my next stay.

Murdock from your onsite security needs more training in customer service!

I have worked in hospatality for 15- 20 years in the UK so my comments might be a little sharp, the location is superb cannot fault it but the villa needs a little updating and a refresh which i would be happy to give them some ideas on this, i would keep the retro look which is as as not updated probably since the 60;s this is nice but the paintwork needs a refresh so the paint is fresh white, our headboard was white bamboo but was broken, when we arrived the A/C was not on but this was fine, the villa was clean but needed a bit of airing before arrival as had a musty smell, some light switches didnt work and fan lights, the curtains need changing to shutters or blinds or white nets. the bed was a little uncomfortable, I would have a hair dryer & iron & board in all the villas. The bathroom is lovely but bulbs were not working & needs just a refresh of paint but decor is fine shower was fantastic better than our shower at strawberry hill. I think the site has a great lot of potential and I would be happy to assist. however I would go back and friends also want to come back and i would be happy to recommend it with these changes. oh the food prices and menu should be in the rooms & villas with a break down of different currency as this seemed to change daily on what I was charged and if your not familiar with the currency you could get overcharged so I would make prices very clear for your guests. if the property wants more nfo happy for them to contact me for a full report. Staff were great very professional & hospitable

broken head board and switches not working

The location by the beach

The property is very dated and could use some renovation. Persons must be prepared for no TV in the rooms ( though you can pay to have a TV in the room). Also, the walls are very thin, so if you have a loud neighbour, you are in for a noisy time.

The property is beautiful and the staff were excellent

The bathroom was in disrepair and not very clean. The room was definitely a downgrade from where we had been staying and it was more expensive. Glad I did it but would just go for the day next time

Did not have breakfast. The architecture, that is, stonewall and floor plan are excellent.

The sliding doors to the balconies were stuck, plants need pruning. There were no cutlery, that is, knives, forks and spoons.

The beach

The building needs maintenance

It's the best beach on the island. The beach restaurant is wonderful.

Access to world class beach

I loved the location and the property. It was simply relaxing and close enough to Port Antonio to get needed items.

I think their kitchen needs to be upgraded to a full kitchenette with modern amenities and esp a full functioning stove. This is so that guest can adequately cook for themselves rather than to pay extra cash again to order food, esp. when u have kids and there needs to be more cooking. I also think a laundry combo set could be added esp for persons who are on an extended stay.