An elegant & traditionally styled hotel, that has stood the test of time. Exceptional customer service, both in the hotel & in their silver service restaurant. Fine dining and white linen tablecloths etc. The tasting menu that we chose was the best meal that we have had in the region. Romantic setting for dinner on the terrace. Beautiful dining room on the 1st floor also. Extensive winelist. Good coffee. The bedroom was tastefully furnished, spotlessly clean & very comfortable. Lots of pillows & towels provided. Parking nearby. Beautiful views & great location. Excellent breakfast, including meat, pastries, yoghurt & fruit compote.

Lovely old but well-maintained building at the center of the village, with lovely views across the hills and mountains of Gran Sasso. Very friendly and helpful staff. Truly exceptional restaurant as part of the hotel, serving a fantastic dinner and very good authentic Italian breakfast.

No parking at the hotel, only public parking around the corner. The hotel is in the car-free zone of the village (although luggage drop-off is allowed.)

Excellent location with a wonderful landscape. Our room was changed to a better one without request. We got a room with 2 sides view and a lot of light. The personal was kind and and helpfull.

Breakfast look very nice but was poor in quantity (small glasses with 1 cm high yogurt, etc) and the bread was not fresh. Pity for such a wonderful place.

Good breakfast and amazing large room with a very comfy large bed and 4 windows. Massive clean bathroom and huge walk-in wardrobe. Amazing view and lovely friendly staff. They popped a fan in our room without us asking because it was so hot! Room serviced every day and lots of fresh towels. Good breakfast, buffet style. Would stay again.

Lovely location on the plaza of a medieval town with a superb view onto the valley. Friendly helpful staff, and the village and fortress above are absolutely impressive.

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The staff are eager to please. The rooms are large and come with a great view if you face out to the square. Most importantly, the restaurant is incredible and so is the value. We would have paid almost two times as much in the U.S. for a dinner of similar quality. (Note, breakfast, which is fairly basic, comes with the stay. But, make a point of booking dinner there, too.)

The hotel feels like it is stuck in the 1950s. That doesn't mean it's dusty or filled with cobwebs. But, this is a "classic," not a "modern" hotel. And, it's in a town this really far out of the way. So, if you can get past those two potential downsides, it's a very nice stay.

Very clean and friendly staff and people

Would prefer that the breakfast would be less sweets and more choice.

We had a room with balcony and a nice view on the landscape and the boulevard. We live unregularly while hiking and the personnel was so kind to make lunch after closing time of the restaurant. They helped with connecting the laptop on the electricity. Civitella is a nice little village, we were there for the Salinello Gorges and San Angelo Grotta. It was dry season so little water in the gorge and no water in the cascate, but the grotta and beautiful nature are very satisfying . It is part of the Gran Sasso national park with very green surroundings.

Some personnel is only Italian speaking, sometimes difficult, but we managed through Google Translate. That went very well.

it is a lovely old hotel on the plaza. the only problem was people made a lot of noise on the plaza late at night

the personal services was great! and the food was delicious (diner)

airco could be a nice addition. however staying at the junior suite with windows on all sides was refreshing