We had a lovely stay at this onsen property. The view from our room was incredible and we could have stayed looking out the window for hours. Beautiful onsen faculty. We appreciated the game room where we could play ping pong with the kids and borrow board games and manga for our room. The food was fresh and plentiful. Cute yukata too!

We love public bath! The room was wide and clean. The breakfast was also nice.

It's a bit far so it's hard to go if you don't have a car.

The Japanese style room is superb

Their staff are not really understand English.

Good place and good food, the first choice for travelling to the cat island.

The buffet food was good and the room was comfortable The view from our bedroom was fabulous .

Nice onsen, staff are nice, free parking

Breakfast and dinner are delicious

Hot springs, foods, and facilities were great!

All good!

Spacious and facilities are great

Most of the dishes in the buffet were delicious. The indoor onsen had a nice view but you had to stand up to see the view from the outdoor onsen. The location wasn't as nice as Ryugu but it was in a fairly nice location in Kami-Amakusa.

The room was too hot at night and their blankets were way too thick for late March. The air conditioner was locked to heating and ventilation mode, so cooling the room wasn't an option, but it was a little too chilly to sleep without any blankets at all. They should provide thinner blankets during the transition period between seasons. Also, they asked us to hand over the room key whenever we temporarily leave the hotel, so we handed it over when we went for a walk. The reception was closed when we got back and we had to wait close to 2 hours before we could get back into our room. The staff didn't mention the period when the reception would be closed and nothing was mentioned on the check-in information sheet. It's completely understandable for the receptionists to have a break, but it would've been nice to have better communication.

Foods on dinner, onsen, view, and the room vibe (spacious and clean).

No wifi in my room (wifi has limited capacity to reach my room; according to the receptionist I talked on call) An incident happened during my stay and it triggered my anxiety. It was a lesson for everyone and I really hope it won’t happen again in the future. I appreciate the staffs who accommodated me after that.