Overall an excellent experience. The hotel staff were welcome and kind and the room was good, especially the beds which were super comfortable. The breakfast included was also pretty great and had a lot of variation for you to pick.

The rooms could use some more work. Noise cancelling was pretty much non-existent so you could hear everything on your floor. Also, the bathroom was a bit too much small. We knew that we picked a small room when we made the reservation but the bathroom really did put the "small" into it.

Great location, free parking. You need to enter the passenger zone in the center with the car, which was uncomfortable. If you are not a seasoned driver, I would not recommend.

Old and not very well maintained rooms, quite small. The bathroom is rugged and needs renovation. We didn't have the breakfast, decided to opt for a brunch in the city, which was great.

Right in the centre of the city. Very friendly and helpful stuff. Clean room and my room was very quiet (the noise from the street can be loud, locals like to stay up late). They offered free parking on site and could leave the car even a bit longer on the last day. They offer detailed instructions for you to get there, very important to read them beforehand. Don't get alarmed, you do have to drive through a busy pedestrian street... parking is a bit tight but doable for rented car.

The breakfast could be a bit better: toaster for the bread, better coffee, fried eggs were solid as a boiled egg... but had fresh orange juice (don't know why the offer in addition the typical concentrated sugary orange "juice"). Also a lamp for the desk would be an added bonus to be able to work better. Finally, the shower cable was too short and support in an awkward position. But hot water came out in seconds any time.

The hotel's location was very convenient, close to any major square and shop allowing me frequent outings and also public transport for accessing my job. The hotel staff was always at the reception, and always pleasant and happy to give directions.

The door in the room would get stack and not close properly without applying some force. Another minor detail was the absence of shower curtain or any way to avoid water splashing out of the shower.

We got a free upgrade to a small suite which was great. The room was nice, newly renovated, and had two balconies. It was cleaned every day which was very appreciated, but I would like to have the more ecological option to not have it cleaned everyday. The orange juicer at breakfast was really appreciated as well.

The breakfast was not what we expected. The eggs were harder than hard-boiled and the options were very limited. Coffee was obtained through an automated machine that had horrible quality. We ate there once and then every day we were going out for breakfast. The parking experience was not great, but worked ok, it was small so if you have a big car you'd better park somewhere else. Driving in the pedestrian road was horrible, you were getting the bad looks from people which is understandable.

The location could not be better and the underground parking is a huge plus. The staff were very kind and very flexible with our requests.

The sound insulation is terrible, even in the "new" wing of the hotel. We could hear all the discussions and intimate deeds from other rooms too well... Bring earplugs for the night.

This is a great hotel within walking distance of the train and bus stations. It is located in a pedestrian only area, so there are sidewalk cafes, restaurants and shopping right outside the door. The staff was friendly and accommodating. The breakfast was only 5 euros for eggs, fresh squeezed orange juice, Greek spinach pie, cappuccino machine and then the usual continental items. The room was comfortable and there's 2 elevators. I was very pleased with my stay.

Nothing

The rooms were renovated and clean. Bathroom was ok and a glass wall kept the shower separated. Breakfast was fair but the highlight was that fresh orange juice was served which I haven't seen before in a 3 star hotel. The hotel also provides parking which is a must for the location given that it is located a block away from the central square and street parking is either illegal or very hard to find in the roads around city center so it would take a long time to park and probably you would have to carry all your luggage to the hotel a long way. The interaction with the staff was minimal since there was no need to ask for anything so I can't comment on that. The only special request from our end was a twin bed setup. The booking process went smooth and everything was in place by the time we arrived given that we booked the room earlier that day. Once your booking gets verified by the hotel there is a follow up email requesting your vehicle's license plate in order to issue a permit for you to drive in the city center to the hotel's parking through a designated route. Keep this in mind and respond quickly. Overall a value for money choice! I would book a room in the hotel again but I probably would swap breakfast with superior room option.

The toilet was placed impractically too close to the shower's glass wall so every time I had to sit on it my body would come in contact with that wall. Given that I didn't go for the superior double room, I was ok with having this as tradeoff but the room view was not that appealing and there was minimal natural light reaching the room.

Location was spot on and parking in hotel basement great, rooms were tired looking and the view was abysmal but hey ho this is city centre. Breakfast was okay but really for what we paid no complaints other than no hook on the shower for shower head to hang up so had to have hand held ones!

As above

Amazing location, parking included, friendly staff and great value. Outdated hotel but very clean

Not for light sleepers since the isolation is really really bad and you can hear a needle drop in the neighboring rooms and the hallway