Beautiful place, very large room with wonderful bed and very white, fresh sheets and pillows. The property is lovely and surprisingly quiet and uncrowded despite it being peak of high season. Adventure desk guy was nice and very helpful.

Far from town although I had a car and felt the quiet was worth the 15-20 minute drive. Drinks and food VERY expensive for the area (I have never had a tiny $50 margarita in Belize and I come here a lot). Lots of better, less expensive options nearby. I got robbed and almost carjacked driving here from the airport. Not the resorts' fault but just beware it is not a safe area and the cops are pretty shady.

I loved everything about this property. From the spacious rooms, to the nice pool and oceanfront and lagoon views, to the water and beach activities that they offer, and to the free shuttle service they offer to and from the airport and free daily shuttle service to anywhere between the resort and downtown Placencia. I can’t wait to go back and hope they turn the small pool into a hot tub, which they are in the process of hoping to do that soon.

Just that the poolside bar tends to close a little earlier than it says, and usually closes around 7 p.m., which I can understand when it’s not busy. I would also recommend that they would have a broom and dust pan inside each room, so we can clean up the sand that we track in.

The restaurante of the hotel has good food, and reasonable prices - except for the pizzas. You can also eat in restaurante of other hotels near by, which also have great food. If you feel like it you can even cook in your room. The pool was a little cold, but very refreshing. No complaints about the beach. The hotel cleans the beach every day, and the water is clear and great for snorkeling. The staff is very friendly and helpful. If you have any consern, I'm sure they will do their best to accommodate your request. The grounds of the property and surrounding area is very safe. This is one of the best hotels I ever stayed: beautiful, clean, safe and mostly quiet. I was in the ground floor, and sometime the people above were being not very considerate - heavy steps.

The bed could be a little more soft, and the sofa could be a little more firm.

Amazing trip loved it

Sand fleas, need to warned about them , not pleasant 😒 when you not prepared

We liked the quiet beachfront location, the view from the balcony, and the friendly staff. There were always chairs available at the beach or pool. It was nice to have 2 restaurants on site, the pizza was good. We enjoyed restaurants at other hotels in the area (Mickey’s and Bistro were both very good). We were happy to have the shuttle available to take us to the nearest grocery store, and to Placencia.

The kitchen was lacking in supplies for cooking meals. Frying pans were scratched and needing to be replaced.

Rooms by the beach were comfortable and clean. The room got cleaned daily, which was great! I loved that the rooms all have kitchens, so you can do your own cooking. The beach was relatively clean and well maintained. In the evening the Lagoon side looks beautiful with all the lights. Pool was big and water was clean.

The hotel needs some modernization / upgrades, for instance, the pool floor is chipping, the beach loungers have lots of wear and tear, the dock/pier is close to the end of it's life cycle it needs some major attention, etc. The restaurants are quite over priced, and the 10% resort fee is something they need to address (they add it to every bill at the restaurants). We luckily had a rental car, which allowed us to go down Placencia Road every evening to other restaurants. Much more variety and no ridiculous prices. A disappointment was the small circular pool (looks like a hot tub). It is not heated. We would have enjoyed the small pool if it was heated, especially during the cooler evenings.

The grounds, pool and beach are beautiful; the location is proximate to the Village and convenient to other restaurants; staff were friendly and the food and cocktails were excellent.

We did not have tap water in our unit at times (and had to speak to the front desk about turning our water back on; some of the finishes and furniture in the unit was worn and tired (the paint on the bedroom doors is peeling, vanity is water damaged and bathtub did not work in unit #707); and the WiFi was slow or nonfunctional at times.

We stayed at Umaya Resort and Adventures from March 29 to April 7. The resort sent a vehicle to pick us up and drive us to its location. Upon arriving, we noticed that the place was clean and the staff was very friendly and welcoming. We were given a welcome drink and our bags were delivered to the suite. Our suite was on the ocean side facing the pool and it was cleaned everyday by housekeeping. Please remember to tip the housekeeping staff, especially when they do a great job, because their work is oftentimes under appreciated and thankless. Storage real estate in the bedrooms and bathrooms were limited and I realized that it might bother some people but it didn’t to us because we came with packing cubes. The food at Laguna restaurant at the hotel was great, too. We had breakfast and dinner there. Don Tonito’s by the pool had wood-fired pizzas. We tried 4 varieties and they were all good. The beach was nice and clean with many sun loungers, hammocks, and trees for shade. The pool was huge and there was a swim up bar. The bartenders made delicious drinks. Try their Craboo infused rum which they made in-house. Craboo is a local fruit like a small yellow cherry. I had it with my mojito and rum punch; absolutely amazing! The WiFi internet is fast, I was able to watch YouTube videos without lagging. Pro tip: Travel light. The resort has laundry services that will charge $10 per laundry load. We had 4 days of dirty clothes for 4 people in one load. The laundry was picked up by mid morning and it was delivered that same night. Awesome deal. Pro tip 2: Don Tonito’s pizzas can be expensive but if you time it right by choosing to dine there on a Wednesday, they have a buy one, get one free pizza deal.

The only drawbacks were the coffee and the lack of fitness center. The hotel had a Lavazzo coffee machine at the restaurant but my husband is very particular with his coffee (freshly ground beans, triple shot Americano). But since we had a rental car, he just drove to the village to get coffee. The gym rat in me decided not to workout during my vacation since the resort didn’t have a gym but if it had one, I would definitely use it.

Very professional and helpful staff. Everyone was very nice and responsive to the simplest requests. We ate out a lot at the other resorts (just interested to see the other properties, the food at Laguna is very good), and we arranged for taxis through the front desk. Easy. We booked 3 trips via the Adventure concierge (Alton) and he was awesome. We booked the Monkey River tour because of the way Alton described it (the internet write up wasn't that appealing). It was a highlight of our trip, and our guide (Terry) was amazing and so knowledgeable. We saw (and heard) the monkeys, crocodiles, lots of birds, a manatee (super hard to spot but Terry knew exactly where to look based on their feeding behavior) and more. Even our guide was impressed with all the wildlife we saw that day. Go early before all the other boats/tourists arrive and while the wildlife is out and about. Very nice meal at local village restaurant.

The beds were a bit too firm for me and I woke up with some discomfort the first morning. I have lower back issues, so a pillow between my knees and stretching every morning solved the problem.

food, pool and beach were excellent. service was prompt and friendly

the big problem was in the billing at check-out. Staff incorrectly added up the food and other incidental fees. If i hadn't carefully looked at the bill, i would've been incorrectly charged more than $500 USD. Thankfully they agreed to the mistake and updated the bill. But it left the impression that the staff are not very good at basic arithmetic.