This is my second ryokan hotel and I am glad I stayed for 3 nights. Stayed at a very special Japanese style room that was overlooking the mesmerizing Japanese garden. They switched the female and male bath between mornings and nights so you could enjoy all the bath that hotel has to offer. One of the highlights has to be the Japanese breakfasts every morning. Each meal is different and so very delicious. All the staff are so attentive and make sure you have the most pleasant stay. I truly don’t want to leave here. Even tho we didn’t get to try their dinner, there are so many great restaurants nearby. Yuda onsen is such a special onsen town and I can’t wait to come back and visit here again soon ❤️

Nada

A wonderful traditional onsen hotel in the countryside. 350 years of history and legacy that has been protected. A gorgeous 150 year old japanese garden and huge koi's. Outstanding in-house onsen facilities and incredible breakfast. The room was absolutely gorgeous - we even printed a photo that we took of our room on a t-shirt. The staff were incredibly welcoming - especially Micky! Our only regret was that we didn't stay longer. We hope to be back!

Having booked over hundreds of hotels, it was my first time to fill reservation form incorrectly (4 people family but didn't notice it was a 2 people order). Even so, the staff kindly informed me the order was wrong and gently asked me for extra people's futon charge without displeasure. They even provided rice and furikake for the kids for free in breakfast the next morning. I felt so touched in Matsudaya hotel.

Beautiful architecture and garden, warm fire to greet us at the entrance; felt transported despite being on main road. Could enjoy multiple baths, some with garden views. Staff were attentive and helpful. Historic artefacts on display in “museum” was a great touch.

Toilet washlet kept on auto cleaning (or something) every 5 minutes or so, making a lot of noise, so we just unplugged it.

A wonderful experience! You feel so pampered and treated royally. The rooms are beautiful without being overly extravagant, a quiet elegance. The small garden and pond with huge koi, the private furo, the sumptuous breakfast in a private room, all made us want to stay longer to just relax.

Great location and facilities. The hotel itself has 400 years history but the facilities / decoration are new. About 10 mins walk from JR Yudaonsan station and 3 mins walk from the bus stop. Great public and private family bath.

nice, quiet ryokan stay. the staff were extremely kind and welcoming!

would have been cool to have included breakfast and/or dinner ! but there was plenty of food around in the area to try :)

Beautiful, traditional hotel with exceptional staff and service. Three large onsens. Amazing breakfast. The garden is something special - you can feed the carp. We loved our stay.

Nothing

Had a garden view room and it was fantastic! Japanese style dinner and breakfast were definitely new experiences, but worth it! Onsens were restful. Staff were incredibly patient when we had limited Japanese. One tricky thing was using the JR pass to get there, but once you figure out you’re golden.

Nothing. This place was amazing!

The location was very good. We were visiting Hiroshima Peace Garden and Museum but stayed with you in Yamaguchi. The staff was exceptional (helping us with dinner reservations, serving meals and tending to our room, etc.).