The spa and pool area was amazing. One indoor and outdoor pool with plenty of sun and day beds. They provide a pool bag and robes for convenience. The room itself was nice, a bit dated but I like it. Coffee machine with espresso capsules in the room and free tea and coffee all over the hotel. The buffet breakfast and dinner was fabulous with plenty of choice to suit everyone.

A lot of the staff didn't speak any or very little english which made it difficult for requests or questions throughout my stay. The room could get very warm and the hallways can be a bit noisy at times.

Very Nice Room, very Comfortable very good facilities, and excellent meals with all the trimmings. Staff were very friendly and competent. All the decor was tasteful and My Wife and I liked the Sauna and pool areas very much.

Street noise when window/door open was sometimes loud. Parking was terrible, unless paying for underground car park for €15 a day which I feel is too much and not agreeable. Rooms are non smoking which we like very much being non smokers, however the balcony is used to smoke on and OF COURSE any other guests in neighboring rooms who use the balcony to smoke will kindly send all there smoke onto and into our room, which means either we could not use the balcony or wait until no one is smoking outside on theirs. I always get the feeling non smokers are often penalized in certain situations.

It is a comfortable hotel situated in a central location of the resort. The hotel inside and outside architecture makes it a pleasant stay. The room was big enough, same was the bathroom whose window I could widely open. Breakfast was plentiful and fresh, maybe a bit more variation from one morning to the other would have been nice. They still offered a good selection of breads and cooked warm food. Sliced meats and fruits could have been bit fresher, as it was obvious they were kept in the fridge from one day to the other. For the rest, the meal serving place was very pleasant and nicely decorated.

People could only speak German, so we lost important info about our stay: they forgot to mention that during our stay we could have gone to visit another spa as well, which was part of the same chain of hotels, free of charge. We discovered also that there was a park with mineral drinking waters. Drinks could have been included in our meals till the end of our stay, considering we booked when the offer was on.

Excellent breakfast, nice Spa with saunas and indoor and outdoor pools, great location. Special service provided by the hotel: They sent us some personal belongings we forgot in the hotel room, and for free, and fast. This a great attitude towards us as guests. Well done and thanks!

The juices during breakfast: They were better last time, when they were freshly pressed. This does not change the fact that this hotel provides one of the best breakfast options possible - not huge by choice, but excellent quality. Would be great to have that steam sauna working too next time.

The pool is quite nice if you want to get away from it all -- the outdoor pool is small, but experiencing the oncoming thunderstorm in the evening there was nice. The breakfast is recommendable.

In the breakfast room one could register that the other guest mostly seniors as indeed one could in the bar in the evening. Do expect exciting nightlife here.

Cleanliness, breakfast was very varied, welcoming and friendly staff, I visited the hotel being pregnant and I always felt very well taken care of, everyone really looked happy to help, I never needed anything special but always felt like in case I could have asked. Also at checkout we were given a locally produced jam jar :)

We could see neighbors on the next balcony so not much privacy, we could hear the elevator from the room, the spa is not as big / well equipped as one might think and many parts of the hotel are slightly old. The outside pool area is not big enough to meet the needs of such a big hotel and this ended up in people “reserving” a lounge chair in the early morning to show up only hours later

Lovely and clean large room, very good bathroom. Breakfast choice was excellent, they provide champagne breakfast. Free Sauna, Swimming pool and Jacuzzi. Free covered parking. Great restaurant, excellent service. Highly recommended.

Nothing

The staff was really friendly and the room was very clean. Within the walking distance is a park, a forest, the old town and plenty of restaurants and cafes. The spa offers a plethora of options, besides this there is an indoor and outdoor pool as well as a sauna which can be used. The breakfast buffet offers plenty of choice for everyone (including vegan).

Nothing

Clean rooms and the wellness spa were very nice. The breakfast and dinner buffets were very good.

A mini fridge in the rooms would be nice and there were not enough electrical outlets, especially for charging cell phones .

Good location along Brunnenallee, offering a pleasant walk to the old town. Friendly staff. Breakfast. Parking. Possibility to also use QuellenTherme spa in neighboring Reinhardshausen for free.

Pool and whirlpool temperatures a bit too low.