I recently stayed at Hotel Terminus and had a truly wonderful experience. From the moment we arrived, everything was smooth and welcoming. A special thank you to Ouahiba, who kindly arranged a room upgrade for us. It made our stay even more special and comfortable! The upgraded room was spacious, spotless, and beautifully decorated. The bed was very comfortable, the bathroom was clean and modern, and the overall atmosphere was calm and relaxing. It really felt like a home away from home. The service throughout the hotel was excellent. The staff were friendly, attentive, and always ready to help. Breakfast was fresh and varied, and the location of the hotel is ideal for exploring the city. All in all, we had an amazing time at Hotel Terminus. Great service, great location, and a warm personal touch. I would absolutely stay here again and highly recommend it, especially with team members like Ouahiba who go the extra mile for guests.

A truly wonderful stay! From the moment I arrived, Ouahiba at reception made me feel so welcome with her warm smile and professionalism. The service, food, and room quality were all excellent – it’s very hard to find any fault here. I have stayed in other five-star hotels in Oujda and Saïdia, but this one is far ahead. The others could really learn a few things from the outstanding service and attention to detail here. This is how a real five-star hotel should be. I will definitely return and highly recommend it!

Cost of food value for money but drinks cost to much

It was a fantastic experience. We also had the pleasure of meeting Fatimazahra and Khadija, who were very welcoming and helpful both before our arrival and during our stay. We highly recommend them. The only disappointment was the lack of language skills among some staff members, which made communication with the different services a bit difficult. The location is perfect, situated halfway between the old city and downtown.

Very helpful staff, specially Abdessamad, the doorman who can speak so many languages which makes communication very helpful. Very smooth check-in, big room, exceptional breakfast, …

Didn’t get cleaning in my room for 4 consecutive days, but reception apologized. Pity that the gym is only open during the spa opening hours as I like to do some sports in the morning and it only opens at 11AM

exceptional stay! The hotel matched the description perfectly, the location was ideal, and the staff, especially Soufian, was extraordinarily accommodating. Soufian stood out with his ability to anticipate our desires, making our stay unforgettable. His hospitality revealed the true beauty of the hotel and Oujda. Soufian even metaphorically turned water into wine, making dreams come true. I almost every night dream of that magical time by the pool, where Soufian seemed to walk on water. An experience that exceeded expectations and touched hearts. Soufian, we love you!

I had a very pleasant stay at the hotel. The place is excellent, with a lovely pool in the evening and a delicious breakfast. The Spanish restaurant is also a highlight. The service is top-notch, and the harmony among the staff is evident. The overall atmosphere reflects a positive work and company environment. The decor is tasteful and creates a pleasant ambiance. It was an unforgettable experience that I would highly recommend to others. I truly felt at ease during my stay.

This is an elegant clean spacious hotel. My room was a beautiful suite with a great view of the pool. The bathroom was huge and elegant and the shower was divine. These things matter when you’ve been traveling all day in North Africa. The staff was incredible… from the doorman to the concierge to the waiter in the lobby… all wonderful. Room service was delicious. The server who delivered it was so kind and hospitable. They even brought a complimentary plate of fruit and deserts just to say welcome to Oudja. It’s super close to the train station. My train didn’t depart until 9pm but the staff took care of my luggage and let me hang in the lobby and read while I waited. I was offered tea many times. I would not hesitate to recommend this hotel. Wonderful experience.

I liked it all

It has a really nice garden and the staff were nice in general. Ouihida (not sure if i spelled her name correctly) was very kind and helpful. Good service, nice breakfast. Everything was good overall. Abdulsamad was very kind too. Thank you.

the rooms could have been a bit cleaner, towels aren't changed daily

Best hotel in Oujda good staff they are professional it was comfortable especially they guy on the reception desk Sofuan talking nicely and make everything for me easy Honestly and grateful ☺️ I will always stay in this hotel because of him ❤️ best regards

The staff are amazing ,very helpful ,I am writing to let you know how much I appreciate the outstanding customer service that your staff Mohammad Amine in the reception has provided. He has always been very attentive and helpful. His kind gesture and hospitality has always been beyond satisfaction. I truly feel like a guest and not just a customer so hats of to your team. Please let him know that his efforts do not go unnoticed. Thank you once again for hiring such excellent staff .Thank you Mohammad Amine appreciate your service .

The price is so high ,looks more like 3 or 4 stars ,