Everything from the security guard on the entrance,staff at reception, staff in areas were very friendly and helpful

On Saturday were the 15.02.25 eating dinner ,a white guy came in wearing full black ,I will say a manger maybe.He came in to check food The guy was raisist,he was only to check tabled with white guest only be kept on checking did about 3 rounds , never looked at tables with african guest he will stand there and I can hear that he is checking if everything is okey and if there's anything He can do for them I felt like african guest are not welcome in that place and we are treated different We all paid same money ,we were there because we also affor8f

Loved the facilities, the rooms were so spacious and clean. Food was good. Buffet selection was excellent.

The spa and gym do not allow under 16s. The heated indoor pool is adults only, so my kids were quite disappointed .

The meals were sufficient especially breakfast , lunches we did have at the Bistro and it was very good, Dinners were acceptable although a bit under my expectations. Room was comfy , well equipped and secure also very clean. Also as hotel guests we were allowed to use the SPA area with the hot mineral pool and jacuzzi.. This was the highlight of our stay and really the only attraction which would warrant a return stay. Children were catered for 200% with lots of water entertainment. we also found the staff to be very accommodating and friendly.

Dinners (apart from the buffets on Friday and Saturday ) were a bit of a disappointment as you were restricted. The menu lists were limited. At Bergview we were restricted to R 295-00 pp which actually did not allow you 3 courses the meal prices were above normal . At the Vineknot you were allowed only 2 courses which was a bit upsetting and their prices were also very high. normally on a half/full board cool drinks and wine are included, here everything was paid for ( as extras ) at ridiculous prices example, cheapest glass of wine was R 65-00 min , cool drinks R 29-00 / 300ml tin and bottled water 500ml was R 19-00. General entertainment was also not available except for one karaoke night which was a complete flop.

The staff were so accommodating and friendly. There is an endless list of activities to do. The food is absolutely fantastic. The hiking trails had breathtakingly beautiful views and were clearly marked. We will definitely be back, we enjoyed every second. What's also appreciated is how serene the place is, they have no tolerance for noise. We had one or two cold rainy days, so they lit the fireplace for us in the peacock lounge where we could play board games and watch movies, with the most incredible views of the mist over the mountains, it was heavenly.

We had an absolutely amazing stay at Gooderson! From the moment we arrived, it was clear that this place offers a refreshing and energizing experience. The facilities were spotless, and there was so much to do, from hiking and swimming in the hippo pools to enjoying a game of putt-putt, just to name a few. There truly is something for everyone to do, making it a perfect destination for all types of guests. Each day offered its own exciting activity to enjoy and make lasting memories. The great views all around added to the beauty and serenity of the location, making it even more enjoyable. The staff truly made the experience special they were incredibly friendly and welcoming, always ready to assist with anything needed. As for the food, it was nothing short of spectacular each meal was a delightful treat! I left feeling relaxed, refreshed, and thoroughly satisfied. Highly recommend!

The staff was amazing and the food.

Our accomodation did not have heated beds or aircons, the rooms were very cold. We had only heaters but they could not make the rooms warm. The hotel open only one restaurant at a time so when we wanted to make reservation for dinner they told us that its already fully booked so now we were forced to opt for buffet. Ended up not eating anything for that night coz we did not like buffet. The bar has only 3 cocktails available

Great family holiday,little ones enjoyed themselves. Buffet was amazing. Value for money

The road going to the resort

The views of the mountain are great, it’s a pity the sky cleared on our last day but we enjoyed nonetheless. The dinner was so yummy, compliments to the chefs and we loved the family friendly facilities with plenty to do on the property. The jacuzzi was my favourite. I highly recommend this accommodation id definitely come back. I was disappointed when we checked in that I wasn’t told that there’s no water provided in the rooms, you have to buy your own water. Only when I got to the room ready to make tea I saw there’s no water and I was told it’s written in the 10 page information pack. When exactly am I supposed to read 10 pages so I can see that no water is provided. Why not let us know when we check in at least since this is a general expectation that a hotel provides water. Some of the staff members are not that friendly. Nothing too bad but they weren’t that friendly. The spa was good but they don’t warm their hands before starting the treatment and it makes the massage not that relaxing from the cold hands touching you. I’ve experienced other spas where they warm their hands first hence I was hoping for the same especially in the cold Drakensberg weather.

The room was great, being a June getaway it was cold and there was a heater in the room the only thing it lacked was an electric blanket. The buffet breakfast & Dinner were amazing, we did utilize one other restaurant which was very nice as well, a little fancier but very cozy with lovely fireplaces at all points, reception, restaurants etc. All in all it was a lovely getaway with three onsite walks, long walks and short ones . There were many activities available , unfortunately being winter Golf wasnt an option as the Greens were very dry, but we made good use of the bar facilities and the gorgeous dam and scenery with lovely sitting areas to chill and enjoy the mountains around you.

The staff is amazing, facilities are great for children and adults,and there is so much to do...my children enjoyed themselves a lot so did l...it was worth every cent for me

Nothing much,except a glitch we had on our first day during dinner,we were disturbed a lot by the staff ,trying to find our room number of which we did mention when we entered their dining area and they even had to borrow our room keys with out any explanation..I was really not happy about that at all..same as when I had to pay ,I was served with a wrong bill twice ,good thing I checked ,yet I was asked my room number and still no explanation...that was very disturbing especially on the first day..