Lovely rooms , stylish, comfortable and very clean.

If I had to choose, it would be there was no front of house service after a certain time to help with enquiries. But this did not detract from the stay at all.

The room service was excellent! The food we ordered came very quickly and it was absolutely delicious. The staff were so friendly and helpful. The pool bubble party was also so much fun and the pool itself is clean and big enough for everyone to enjoy. Loved it!

There were stains on the carpet and the hot water only worked the first night we were there. After that, we had 2 cold showers because the water wouldn’t heat up at all.

The rooms had a sea side facing view which was lovely to wake up to in the morning. The rooms were spacious and clean. The staff were helpful and very responsive. Overall it was a very pleasant stay.

Public transport to most places is a bit of a hassle in terms of time. So had to mostly rely on cabs

The view

it was small

I loved the room service and rooftop pool

n/a

They were very helpful in allowing my bicycle to be stored safely in their back room.

Small balcony

There was all I need for 2day vacation withy partner.

Netflix was with age limit, I know its Korea, but I was on Gwanali and there was no limit in hotel, also in this hotel no disposable tooth brushes, in fact when I booked cheaper hotel there were even sheet mask for face. And When I was booking on the photo was a bathroom but when I came there was only a shower…

second time here, was ok but no bar available during day around pool

pool and bed

location,too far away from everything, no restaurant in hotel or nearby. No complimentary breakfast.

The view was lovely, and the staff were extremely polite and helpful wherever possible, which we appreciated. The "hinokki" bathtub was huge, and we enjoyed soaking in it.

Honestly, at the rate we were paying (for a deluxe room), you expect things to be perfect. They were not: the room key stopped working (twice), and the aircon was weak (and took 45 minutes to cool the room). On arrival, the toilet reeked, despite the poor cleaner's best attempts. The added charge to use the rooftop pool was barefaced gouging ... we'd already spent close to $300 per night, so surely the hotel could throw in access to the pool?? The finger food / snacks we ordered to our room took almost an hour to arrive. As said, for the money we were paying, these small details added up to an unsatisfactory experience.