Very nice room. Big incredibly comfy bed, good shower with a lot of space, and a well kitted bathroom. Room is nicely lit with good options to adjust the lighting, TV not world-beating but high-res and a good size, has youtube and netflix - but you need your own account. The hotel is very clean and kept to an impressive standard. There is a cafe, bar/lounge and restaurant within the hotel. An extensive room service menu of korean and western style food is avaliable for in room dining too. I only dined in my room but it was easy, the staff were polite, and the food was real tasty. To top things off - at least from my room on the 15th floor - the view from the whole-wall window was tremendous. I had city view but the lake view was even better!

Although very pleasant it is not the cheapest, this also applies to the food which again was very nice but considering how inexpensive it generally is to eat out in south korea, wasn't exceptional value. Far from overpriced though. The laundry service is per-item and quite expensive so be aware if you are planning to use that.

Staff were incredibly warm and accomodating to my family. The breakfast has a very large range of food and drinks to appease anyones liking. We ordered room service one night and it was prompt and delicious. You are within walking distance to the loads of restaurants and shops. The National museum is about 1.5km as well! Next door there is a fantastic botanical garden with loads of things for the kids to do!

The shower was luke warm at max heat.

We had a room with two beds on the 16th floor with lake view. The beds were very comfortable. There was no noise from other rooms, the hall, or from outside. A special feature is the wall of the bathroom towards the front of the room: it is made of glass. But don't worry: there is a switch in the bathroom to turn the glass opaque! During our three weeks in South Korea we stayed at 8 different hotels. This one is among those we liked most. Breakfast offered the largest selection of foods of all the 8 hotels, however, also at the highest price. There is also a buffet dinner, but we did not test it because of the high price. We liked the free parking in the underground garage.

We would have appreciated a second luggage rack.

The hotel was fantastic. The staff were very friendly, and check-in and out were quite fast. The room was very clean, with nice view, everything was good.

It was quite pricy compared to other hotels. Might be because of the peak season.

Nice selection at breakfast! But not all staff can speak english. Really good service and comfortable rooms with beautiful views.

There's no swimming pool.

Great staff and super clean facilities.

Thermostat backlight stayed on all night and no way to black it out.

very good food with exeptional spectrum of choices

Location near the lake and cleanliness

None

the ambience was great

The room was awesome, the hotel is super clean and staff helpful.

.