We arrived on a Sunday evening and were told the restaurant was closed, but they showed us where many restaurants in the neighbourhood were located. Next morning the hotel called a taxi for us to go to the old town, Plaza Mayor where the Cathedrale was, euro 8. We took the bus back to the hotel, euro 1,20. The bus stop is in front of the Cathedrale and also close to the hotel. We do not recommend to drive your own car because the roads are very narrow closer to the top of the old town. The Cathedrale is beautiful, and the hanging houses and the bridge right behind the church are very nice. Everything walking distance. The hotel has an underground parking garage which is very convenient, take the lift to the reception and to the room. We liked Cuenca very much.

Good location for parking and easy walk to old town, there is a bus option that stops right next to the hotel although we didn't use it. Good selection of local places for drinks and tapas.

The hotel rooms weren't particularly soundproof and we did have some noisy neighbours one evening.

Our room was very spacious and the bathroom was very well equipped. The mini bar in the room was handy for keeping drinks cold. The bed was very comfortable and a good size ... loved the pillows. Free parking was great after everywhere we stayed had a hefty charge.

A bit far from the historical area of the city. It was about a 30 minute walk. Breakfast was a bit spendy, but there are cafes and restaurants close by.

The hotel was great for our overnight stay. The staff were great and we had an excellent evening meal in the hotel. Breakfast was also very good. We were given excellent advice on visiting the old town which was fabulous.

The hotel location was in the new town and more of a business district. I am not sure what facilities were around because the hotel met all our needs in house.

The lady arranged our rooms was very considerable, she was able to arrange our rooms closely enough to each other, one in the opposite and one right next to one of the room, fulfill all my requirement.

No kettle in the room, so no tea/coffee set, not even bottled water, you will need to request from the lobby/cafe from the staff, or use the microwave if you ever need hot water for tea/coffee. There is tea bags and coffee machine downstairs in the lobby/restaurant, but didn't expect there is charge for it.

This was as near perfect as could be. Great room.. fantastic bed. Staff welcoming and helpful. One small thing, the coffee shop was not open all the time for coffee although sodas snacks and sandwiches were available. Bus stop to old city and train station right there. Almost perfect and yet great.

Breakfast was quite good, the room was big enough and comfortable. Everything was clean and mainly met my expectations. No problems with parking places right in front of the hotel.

No drinking water, no kettle, tea and coffee in the room. The bar at the reception doesn't work all the time, at least when we arrived in the evening.

The location was perfect, had secure parking and was a 20 minute stroll into the old town. Bedroom was ultra clean & comfortable. Great beds in our twin room. The breakfast was top notch, plentiful, varied & fresh. Highly recommend it. Best of all the staff were extremely helpful and pleasant to deal with.

Can’t think of a thing

Easy access to the hotel, large on-site parking, friendly staff, spacious rooms

I understand that it is the hotel's policy, but it is a little disappointing that there is no kettle or coffee in the room. If you go to the reception, they will take care of everything individually, but it is a bit of a hassle.

Exceptional buffet breakfast

Nothing