It's an oldschool vibe hotel, but very nice. They have provided very comfy duvet to the bed, and there was also a heater in the room. This was a really good experience as in this price category hotels usually don't have such facilities, but it's very much needed in the cold nuwara eliya nights. They even put a fresh flower bouqet to the room wich was a kind and pleasant surprise. Hot water was excellent in the shower. Breakfast was amazing,it was much better than we usually have in this price category. Staff was very nice and helpful. So it's a real good value for money accommodation. If you don't need very modern looking place but you don't mind the bit oldschool vibe ,then this place can provide you a really nice comfortable stay in Nuwara Eliya, highly recommended.

Clean and comfort

Foods

Very warm welcoming staff, who went out of their way to make our stay a wonderful one. The rooms were very spacious and had two double beds each. As for pricing: the hotel offers excellent value for money.

The hotel is currently undergoing a major overhaul, both outside and inside. Following these works I am positive that this will be a wonderful establishment. At the moment, the hotel and its rooms feel quite dated. I look forward to staying here again once all the works have been completed.

Morning breakfast was superb

Nothing at all

Service and the value of the offers

the location is amazing very close to the center it’s like 1 min walking to be around all the shops and supermarket, the view from balcony is very nice. i love it

Nothing

Location is easy reachable and very kind staff and managers Ultimately it’s superb

It’s better to welcome the customer with a welcome drink and coffee !! That will be increased the business and it makes a different impression upon the staff and hotel

Rooms were quite good. You can ask for heaters if you need. They will provide you with heaters and service was quick. Really happy with Mr Ajiths service, a good and friendly staff member. The staff at the reception was also really supportive, they even assist in car parking.

Hot water system was not working in property, but staff members were nice they suggested for a new room.

1. Nice comfortable room 2. Accessible via Lift 3. Beautiful lobby area 4. Good and reasonable breakfast (free) 5. Free upgrade to triple room 6. Very close to city and walking distance 7. Dedicated service staffs and friendly receptionist 8. Portable electric heater for rooms (very useful)

Not Particularly but few suggestions 1. Towel rack for wet clothes 2. Common or separate (at least small) dining table 3. Few improvements or renovation on water supply and drainage would be great

The rooms were clean, very comfortable, and the staff was amazing.(Special thanks to Mr. Ajith, He provided best customer service for us)They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Nuwara Eliya.