cleanliness and style of hotel (traditional). Food a d staff were excellent.

Not hotel’s fault as hidden costs not stated on booking.com such as pay extra to use the hotel pool, which is chf 15 pp per day. We only booked this hotel because of the pool, but the Erlebnis Bad in the village was cheaper and offered slide, indoor and outdoor hot pools! Also, states that price includes all taxes and charges but there is a local tax to pay per adult per day.. which is ok if you know about it before you book.

Very nice staff Appreciated that families with children and „the older ones“ were a bit separated for dinner and breakfast - it adds to the recreation :-)

Spa is not included in the price - 15 CHf per person was a surprise at checkout (is somewhere written in the booking.com description). - Spa definitely needs refurbishment …

Great sauna and pool, both indoor and outdoor with beautiful view of the mountains. Friendly and attentive staff. Everything was clean and spacious. We got visitor card that gave us free rides on the busses and trains in town.

1. The location is about 25 minutes walk to Lenka center. There are busses but they stop operating around 5pm, and the train only comes once an hour after that. If you want to have dinner in town be prepared for this. 2. My room was located right above the horse stables, and when I opened the windows the room smelled like horses 🙁

The lady at the reception desk was very friendly. The room was clean, spacious and quiet. Our kids loved the pool and the provided pool toys, however, for me the water temperature was a bit too cool, especially of the outside pool. We loved that they provided bathrobes and extra towels in the spa area. The breakfast was OK. They could have added some pastries or coffee cake to the selection. The restaurant also serves lunch and dinner upon request. Food was good. It is a nice family hotel, but not sure about 4 star quality.

There were no white rolls (our daughter's favorite) at the breakfast bread station. When asking the waitress if they had some, she pointed at the dark rolls, then rolling her eyes at me, saying: Fine, I look for some. There is also no staff in the pool/spa area. Kids were climbing the decorative waterfall and jumping in from it. Which was very disruptive for all the other guests in the pool. No one there to stop it though....

We really enjoyed our stay. The rooms were lovely, the bed was comfortable, the breakfast was enjoyable, the pool was definitely an added bonus and the staff in general were friendly

The dinner at the hotel was rather poor and not good value for money. The hotel could do with a little tlc

Super helpful/ caring staff (I had a sprained ankle and they helped me get around (carrying my baggage) and with my booking + after check out they drove me to the city center) I am very thankful for that! Otherwise it was a sweet hotel (nice ambience), very clean and had lot's of good features (a beautiful swimming area, a billard table and even windows to a horse riding hall next door. + the breakfast was pretty good/ tasty :P.

Can't think of anything right now.

Great value for all this hotel has to offer!!! Comfortable big room with gorgeous views of the Simmental mountains. Perfect location for summer hiking and train travel.

The staff was fantastic, room very big, wonderful view, dinner and breakfast just great!

Breakfast is good, rooms quite and clean, friendly staff and the spa is wonderful, with an outside pool, and hammam/sauna. One evening we were there all alone.

The room was spacious and the balcony a nice touch. Breakfast and dinner were nice.