Brilliant location.We had a lovely room with snow capped mountain view from all directions.The staff were very friendly and helpful and guided us on the right bus to go up the mountains. The breakfast was freshly cooked for you as well as continental.The beds were very comfy. The location in Lenk down a valley,access by local train, is a little gem.Besides the train ,there are 5 buses running a frequent service up in to the mountain to waterfalls,chalets restaurants,and many walks.We wish we could have stayed longer. We ate each night in the hotel restaurant where the choose of food was good and all freshly cooked.

Good location, room served its purpose (and the size was ok for one night, everything worked). Good breakfast with a good selection. Very nice staff + late check-in was possible.

The room was comfortable enough and the shower worked, but it was bland, brown and grey and had 0 charm. It was dated and minimally furnished and a bit old.

The entire experience starting with the hotel staff and ending with the tranquility and overall atmosphere of the town.

Busy and crowded breakfast in the restaurant.

Standard simple rooms that you can expect. Value for money and we got a connection room with 2 rooms close by. This gave us an exclusive area just for us to chill outside our room with connected balcony etc. lovely and wonderful staff who were pleasant and helpful.

Room - clean, equipped and quiet. Breakfast - not great service, took the lunch pack instead the next day. Location - perfect.

I wasn't shown around the hotel when I arrived

Nice location, decent breakfast, facilities are not very modern but you would not expect them to be in a Swiss mountain village.

Nothing, everything was ok.

The location is perfect. The staff was so amicable and helpful. I forgot to mention gluten intolerances for my son but they immediately gave me a solution and it all worked out well. Pool section is also good

The breakfast was very complete, super easy to access the ski lift from the hotel. The location of the hotel is super!

It was a bit expensive in my opinion.

The room was very large and comfortable. We took advantage of the pool and sauna. The food in the evening was very good as was breakfast. The staff were friendly and helpful.

Nothing

the staff were soooo friendly, a real asset

breakfast was okay, a bit hot and uncomfortable in the room, needed some air! nice to have fresh eggs. limited first aid items when needed