The receptionist Map was so friendly and made us feel welcome straight away. The manager was professional and very friendly and helpful . We are English speaking and he spoke English well. If you have kids this is such a brilliant hotel that places kids at the forefront of their design- gnome scavenger hunt, pools, zip line, activity stations , huge library, Location amongst the mountains and lots of nature Rooms were large and comfortable and accommodating larger families well

Prices in the restaurant were a tad high but it is to be expected when you are more remote . Little bit far from National park entrance so you will need a car

Beautiful location. Very quiet. Haven's slept so well during my whole Thailand trip. If you walk up the hill for a few minutes, you will reach an absolute gorgeous view. Staff is amazing. I forgot the iPhone charger in the room after checking out. It was sent to us a few days later. The hotel itself has a unique interior design. Many comfortable places to sit down. Great swimming pool. The breakfast was surprisingly good.

Very nice resort. Breakfast was good. Staff were very helpful and friendly. One night, the restaurant was closed when we arrived, and they arranged transport for us to a close local restaurant with their tuk tuk. Housekeeping every day, and they change towels, top up bar fridge daily.

Restaurant close early, you need to order before 7pm. It's far from other restaurants, but it's ok if you travel in your own vehicle. The bed was hard but super comfortable pillows.

Hotel compound is spacious, service by hotel staff was very good - they lent us their personal stool when my sister needed assistance after injuring her ankle. Nice outdoor space for dinner, we could also eat breakfast there. Enjoyed the nature around the hotel. A very family friendly hotel, would recommend this for families with kids.

Location is quite far, quite a drive in from the main road. Good to plan your destinations in the day properly.

The activities they have for the kids. My granddaughter had so much fun. She wants to come back. The staff are very helpful and friendly specially the ones in the restaurant and coffee shop.

The rooms were not cleaned so well. There’s rust on the swimming pool.

The staffs are very friendly and responsible. When my flight delayed, the staff waited us till 12am midnight for checked-in. Excellent Services. The facility for family are really good. Kids can spend whole day in Rain Tree Residence Hotel.

The breakfast was nice. I stay for four days, if the variety can be different (at least a week cycle) will be fantastic.

A very nice place for family vacation,fresh air and greenery in the surrounding area make the stay comfy and stress free. Would love it if you are a morning person.There is a kids' room and reading corner. Love the house deco, sweet and lovely.

A bit distance fr the main street if you looking for dinner outside hotel.

Recommend for family with kid under 10ys, lot of activity and kid toy to play with especially Astrology activity at Sat night. And I like the library a lot can spend any time anywhere in the gotel to read books.

Beautiful location and facilities, a pleasure to be in. Lots of things to do with family and the kids loved it. The staff is really helpful and kind. The kitchenette area in the room is a plus and loads of complimentary items are really thoughtful.

Pool 1 cover needs a bit of repair as some part of the lining are failing. The kitchenette could do with a toaster.

The room is big and complete with what we need. The design and things inside are well thought of. We were very comfortable, too bad it's for an overnight stay only. We liked the experience to be sorrounded by nature. I specially loved how the staff went beyond our expectation, I booked it last minute and they managed to surprise my mom for her birthday. The service was exceptional. Thank you you to the 2 ladies who escorted us to the room and delighted my mom with a cake.

Nothing