vue de la chambre, accès plage, accueil prévenant

wifi didn’t work excepted at the reception

The hotel is not new, but is well maintained. All of the staf were hepfull and very kind. WiFi was exeptional, covering all hotel. Two great pools (inner and outside) and great beach at the end. Great food and baverage. For that location and that value of money considering the all inclusive, anything but 9 would not be appropriete.

None

Location, food, beach.

The service concept and the atmosphere of the restaurant are poor: Plastic chairs, shabby atmosphere, dirty tables and no cutlery when you arrive later, not enough serving spoons, restaurant staff works hard but doesn’t seem to be managed to work efficiently and customer-oriented.

Lovely location and beach. The chalets set in beautifully maintained gardens are especially calm and quiet to stay in.

The rooms in the high building around the pool are very noisy.

I liked the area the hotel was in, great covered parking, The location was good for driving out to see tourist atracciones. The pools were good, and the staff were extremely nice.

I didn’t like the bed or pillows. There were large ants all over the room.

The staff are very friendly and helpful, and the pool area was nice and big. The hotel grounds were lovely and there were all kinds of activities. The bed was comfortable and it was quiet in our room. The food was decent, not excellent but good enough. Overall it was great value for money and we would recommend it!

There were very, very few vegetarian options which was a shame. Some parts of the dining experience could have been cleaner, for example the plates sometimes had food residue on them and the bowl that held the little ice cream spoons was very dirty (I even told a staff member about it and nothing was done). Would also be great if they could monitor the kids a bit more, one boy (maybe age 10, so old enough to know better) picked up a few pastries by hand to show his sister and then put them back in the basket - two staff members watched this and didn't say anything. The hotel also allowed glass by the pool area, and we saw at least 3 people break their glasses by accident. Should be plastic cups only where people are walking barefoot. The pool chairs aren't really enough for all the guests and they're quite old. Also, if you're looking for a quiet pool experience, this may not be the place for you, as they have music blasting almost all day and the pool area is very entertainment/activity-focused.