First of all-I kindly want to thank for all stuff. People are so very good and helpfull there. It was busy holiday time, a lot of people, but stuff always smile, helping with all your needs, no unhappy faces at all. Animators team just great, boys and the girl doing their best, always fun and making activities. Receptionists always are ready to help in any questions. Very good place, not in overcrowded city center, but there are a lot of shops and restaurants, when you go out. Rooms are good, common places very 👍, there are some shops inside. Teritorry are big enought, but not too big. Pools just great, my son could not get out of children pool, where are waters slides. Main pool very big, there are also very small one for the youngest ones. Food very tasty, always have a lot choose, what to eat. And the very very special place is terrace, where you can have dinner with amazing view of sunset.🥰Mine and my kids holiday was perfect, thanks again, guys, and wish you best of the best.

Nothing bad to say.

All staffs were helpful. Food was good especially the food served in Bistro was better than that I expected. Maybe they need to be carefull not to use to much oils in the food. Room cleaning was good. Pool was bit cold but afternoon get warmer with help of sun light 🙂. Turkish bath, sauna and steam room was good too but need to improve massaging and aroma therapy session which need to pay extra.

Great selection of food (fruit, veggies, grill, salads). Fun water slides and big pools. Clean and spacious rooms. Overall friendly and helpful staff.

A bit noisy in the evening because of the dance parties. A lot of smoking people outside. A bit complicated entrance to the sea with stones.

I think for such prices you won’t find anything better in this area. If you find fault, you can find fault with everything. The guys work hard and they succeed. The rooms are cozy and cleaned every day. There is food on site for almost 24 hours, you definitely won’t go hungry. Every day the animators try their best. The receptionist is very friendly. The pool is clean and well maintained. In general, I recommend it.

no parking, elevators are slow (I noticed this for the administration)

Staff friendly, food good.

Noise from the pool area during late hours and daytime. Noise from the corridor. Problems with water to shower - cold, even after waiting for several minutes.

Excellent location, a great choice of food, room cleaning every day, and no annoying show program during the day. The most valuable is the staff, super friendly people who care about your stay very well.

Internet could be free of charge

Wifi must be free if it is an all-inclusive hotel

The bistro. The pier. Good drinks. Late checkout available

All of the entertainment in the hotel was in Russian. The music by the pool is loud. When we got there we were greeted by a nice man who wondered if we had a few minutes to talk. He wanted to sell us trips and excursions. We told him that we weren’t interested because we have already been in Mahmutlar for a while and we have tried what we wanted to do. When he realized that we weren’t going to buy something he soon took away the note that he gave us. (The note was his name and number if we had any issues with anything (police, traffic, accident, we got sick++)). He then told us that we would ask in the reseption if we needed anything. He also took his pen and aggressively ruled our names out from his list and his smile was gone. The rest of the stay he ignored us, he avoided any eye contact and moved away when we walked by.

Food was very good. There was many fruits and salads. Bistro's staff was great and they smiling. Also restorant´s staff was helpful. Positive suprise was size of room which we got. Easy to go to centrum and take buss or dolmus.

The corridor floor needs updated. About the quickly decision to close the hotel during our holidays and move to another hotel far away from Alanya. Had a negative effect on the holiday mood.

Food. good except deserts tasteless. Staff all very helpful. Don't know how they did it so cheap

Drinks were watered down and low grade. I'm not a drinker but do like a few on holiday.