They must change the food … is no for a 5 star hotel unfortunately! I have told them many times ….

Great Vacation mr. Mert very welcoming did everything to accommodate us. From transportation till end vacation 24/7. Thank you mr. Mert. Landscape its great. Location perfect. Beach sandy water crystal clean, Swimming pool clean, Entertainment could be better, downside only food options its not many choices to choose from. Definitely you always find something to eat but if you fancy excellent food this place doesn’t suit your needs. Spa perfect overall recommend the place for holiday

Food

The atmosphere was welcoming plus the beach and pool were near the room.

The toilet in the room was old and need remodeling to modernize it plus the air conditioning system was not performing well. Also the housekeeping staff are not bilingual and need to be educated in customer hospitality and english skills.

- Very nice sandy beach, the water was very clean - The hotel area is of good size (not too big, not too small) and very pretty - The food was good with enough variety - Amazing spa centre and nice swimming pools

- Before arrival the hotel confirmed that they accepted cash in Turkish liras, euros and dollars. However, upon arrival they simply refused to take the 500 euros banknotes referring to some legislation. Nowhere was it mentioned before. Neither in the chat with the hotel, nor on their page on booking.com. That was very frustrating and the receptionist's tone did not help either. - Staff barely speaks English, which is surprising for a 5-star hotel - Rooms are not soundproof - Wi-Fi was often not good

The room was large with comfortable beds and appropriate structure and facilities. The behavior of the staff in the whole complex was very friendly. The sandy and well - maintained beach is one of the most positive assets of the hotel. Kudos to Kubra from Kids club for her work, care and entertainment to the kids. The vegetation in the whole complec is impressive.

The cleanliness in the restaurant especially the tables and chairs should be improved.

The meals were excellent, our son loved the watermelon and I loved the simit for breakfast, still warm from the oven. The overall atmosphere was friendly and the mix of foreign and domestic guests felt very nice.

The water in the kids pool was for some reason always colder than the big pool, and our two year old could not stay for more than 15min at a time, as he was starting to shiver so much he could climb the stairs on the water slide, which he loved so much.

Beautiful place perfect for families with children. Our room was spacious and had a great view. The food was delicious and more than enough, we loved that fact that there was a special children’s corner in the main restaurant. The staff was friendly, our personal assistant Mert took great care of us during our stay and made us feel at home! Thank you,Mert 😊

This location, by far, has some of the best and most amazing customer service. The staff was friendly, and there was never a problem during our stay. Mr. Mert, the Manager, reached out to us before we arrived at the resort to make sure to welcome us in advance and meet all our special requests. I have never seen this in any resort or hotel before. He always made sure that we had no issues during our stay. The beach and the view, both from the room and throughout the resort, were indescribable in their beauty and cleanliness. Also, I would like to point out Can, the lifeguard, who always greeted us with a smile and a happy and professional attitude. With that being said, the service was overall very good. Thank you to all the staff, especially Ramazan, Murat, and Huseyin, in the dining area, who treated us like family each and every time we dined there. The only downside that I can point out was the quality of the food served at dinner. Despite having quite a lot of choices, the quality could definitely improved, as by comparsion the breakfast was also exceptional in its selection and quality of preperation. Overall, it was a pleasant experience, and I can surely say we will be back.

Nothing

Staff (Miss Ece, Mr Melih, all components of the whole staff) was very kind and careful to customers expectations. Location is very nice, the seaside is comfortable and clean.

Food could be better, menu is repetitive and the quality could have been better. We solicite the staff to improve to make the stay really wonderful. Also entertainment could be more various.

We had very relaxed and pleasant stay at Kairaba Bodrum Imperial. The staff was exceptionally nice and friendly and helpful. The facilities are all thought out. The sea is right on your doors and very clean, but a bit cold at the end of May. Every night there is some kind of entertainment, for kids as well. There are 2 big swimming pools and another one for kids only. The coffee house coffee is not bad as well. There are several buildings and the surroundings are all green and beautiful. The food selection is good and has some chef’s specials from time to time.

One of the play groups for kids was under construction