We stayed for 2 weeks and from the moment we arrived we felt welcomed and the front desk staff came and helped with luggage, explained everything about room, WiFi and breakfast and this level of service continued throughout our stay. The lovely cleaning lady would knock every day to see if anything needed changing. The location was excellent 5 minute walk and you were at the ferry port, metro and bus station. We would like to thank all the staff for their excellent service

The location is very good, in a few minutes walking distance from the metro and ferry station. The staff were friendly. The breakfast was very good, a variety of options were available. And the most important thing to me: the hotel and the room was very clean and was cleaned every day during our 5-night stay.

The only negative thing I can mention which comes from my Iranian culture (it might not be a problem for a person from a different country), is the bidet at the toilet. It seemed to me that it was not adjusted properly. I wish there were a water hose beside the toilet instead of a bidet inside it.

Behavior of the Staff. They are always very helpful!

First of all location of the hotel should be at more open and clean place! Also, English speaker staff better. Breakfast was almost same everyday. Need a change! Thank you.

The staff was amazing very helpful

Everything was at a high level. The best hotel where I stayed in Istanbul. Location. Availability of transport. A delicious breakfast. Good staff. Thank you for our holiday in your hotel. We'll be back.

In the room there is not enough sockets, but it's not a problem

Great property in a great location! Very helpful staff. Answered all our questions. Arranged transportation to the airport. Great hosts!

Nothing.

Staff: Helpful, friendly. Location: Central, great. Breakfast: It could be better but great for the price.

aa about location, near all you need is on walking distace. Nice little tram. I like Kadikoy.

The staff was super friendly and accommodating.

Staff accommodated all our needs and were very friendly.

Booked with a travel site, not hotel and it was more expensive!