The hotel is built into the rock, our cave-style room was very atmospheric, with excellent shower and bath/jacuzzi, and toiletries provided. All the staff were friendly and very helpful. Breakfast was fantastic! The chef (Arda, I think?) was lovely. The food was always fresh and varied. Quiet location. Lots of families staying, but we never heard them. Very peaceful hotel. Plenty of restaurants, coffee shops, to suit all tastes are nearby, just a 10 minute walk into the town.

Nothing. It was a pretty good choice for our family.

We loved pretty much everything! The hotel itself was beautiful. Staff was very helpful and polite. Our room was really big, as well as the bathroom. We had everything we needed as their amenities were more than enough. The location was good; not far from Goreme and the downtown. They had parking space that can hold up to 6 cars and you can park on the side as the road was big enough. The breakfast was plenty and delicious.

Steps in the room that we thought were a bit too many, especially the ones to the bathroom. Could be a bit of a challenge for those with mobility issue. Maybe the lights in the room could be separated into zones rather than one power switch controls all the lights (except the bathroom, which was great). As it's a cave hotel, once all the lights were off, the room became pitch black. Although there was a tiny green (or orange) light in the dry pond, it was not quite enough with all the steps.

Staying at the cave hotel in Ürgüp was an enchanting experience. The rooms, carved into volcanic rock, perfectly blend modern comfort with traditional charm. My spacious room featured a cozy bed, modern bathroom, and a private balcony with breathtaking views of the fairy chimneys. The service was outstanding, with staff offering warm hospitality and arranging local tours and a hot air balloon ride. Amenities included a serene spa with Turkish baths, a rooftop terrace for sunset views, and a restaurant serving delicious local cuisine, including a generous breakfast spread. Located conveniently in Ürgüp, the hotel is ideal for exploring nearby attractions like Göreme National Park. The unique atmosphere, combined with luxurious amenities and prime location, made this stay unforgettable. Highly recommended for anyone visiting Cappadocia.

The hotel is beautiful, very quiet and lovely staff. I asked for a fan as the nights were a bit stuffy and there is no air con in the rooms. They were very polite about it and gave me a standing fan. The breakfast was fine but the staff were really nice and sweet.

I didn’t like the bathroom as there was no door to the shower and water splashes every where. Also there is no ventilation inside the rooms and makes the room smell musty.

This was like discovering a hidden gem. It os about 13 mins walk to city center..the breakfast is a fresh homemade spread with a wide variety. Its a one of a kind experience and we give it a high value given the modest pricing. The owners are very friendly and go the extra mile to make you feel at home. They arranged an excellent guide on short notice who made the best of the time and covered all the spots with great patience. Highly recommend this cave hotel!

The hotel staff made every effort to ensure that we had everything we needed. While some of the staff don’t speak English very well, they do their best to understand you, even through gestures, and they will get the job done. The hotel is beautiful, especially at night, but it’s quite far from the city center.

Delightful quiet place to explore Cappadocia from. Friendly, accessible staff always ready to help. The ladies in the kitchen delivering a deliciously wholesome local breakfast every morning. The decor/design in rooms & dining space rustic & tasteful. Thank you.

Loved our room in Sur Cave Hotel! Indeed what I came to Cappadocia for. Staff were responsive before and after our stay. I was lucky to get a good rate. It is about 15 min walk to downtown Urgup which was ok for us. This may discourage some tourists who would like to avoid quiet alleyways especially at night. But my daughter and I were ok.

Some power outages

Beautiful and nice hotel with a spacious room. Comfortable bed, clean toilet, the room is heated well and the warm water is stable. We are a large group and the staff treated us well. Friendly, helpful with great hospitality. Loved the breakfast spread.

None.

Wonderful staff that went the extra mile. Hüseyn was professional and so helpful with every request we had. Hatice and Pinar was friendly and the breakfast was great! Thank you again!

Everything was very good.