The staff were exceptionally friendly and helpful. We were warmly welcomed and allowed to leave our luggage after check-out so we could enjoy the city a bit longer. The room was quiet, clean, and had a well-functioning air conditioning system, which made our overnight stay very comfortable. Cleanliness and hospitality were clear highlights of this hotel.

Although the location suited our visit, public transport was not easily accessible nearby, so we had to rely on taxis. Also, while this hotel was one of the more affordable four-star options in the area, the price still felt relatively high considering the limited range of extra facilities.

I stayed at this hotel for 10 days and had a truly wonderful experience. The staff were incredibly friendly, always smiling, and quick to respond to any request I had. The cleanliness of the hotel was outstanding. The location is perfect, very convenient, it was quiet and peaceful. Everything was well organized and well maintained. I especially appreciated how helpful and professional the staff were. Overall, this is a top-notch hotel and I highly recommend it to anyone visiting the city.

The hotel's super clean and nice! I really liked it. I arrived in Istanbul and got to the hotel in the wee-hours of the morning (around 6am) and was so tired when i got there. While they weren't able to provide me with the room I initially booked for because it wasn't ready yet, they were able to accommodate my request for early-check in and provide me with a room that they had that was already cleaned and available. I truly appreciated that they were able to accommodate to my needs! The room was really clean, nice and modern. The staff was really nice and friendly too! I ordered food room service while I was there and the service was quick. The Turkish Manti from their menu was delicious! They also had a cafe (Starbucks i think) onsite which was nice. Overall, I had a good experience staying here and highly recommend.

Nothing, I liked everything.

The actual hotel is fairly new, well built with nice spacious rooms and modern bathrooms. Very comfortable beds, clean, free water & coffee/tea. There is a bar & restaurant downstairs, so was nice to have a night cap of whisky and watch a soccer game.

Picked this hotel only on recommendation by a friend who lives nearby, so it was a matter of convenience for him, as he was driving us from & to the airport. Otherwise, it is very far from the Istanbul airport on the Asian side of the city (took us over an hour to reach it from the airport). Hotel is located in the old part of the suburb surrounded by old buildings, dusty roads and nothing else, literally.

Place is less than 10 minutes walk from Kadıköy centeral market and bus/ metro station, and multiple malls are a short drive away. Room is clean and shower pressure is good. Lovely lobby seating area

Hotel is right next to the highway so access to it can be a bit annoying. The neighbourhood it is in mostly has car and bike shops and banks - you'd need a bit of a walk to get to a convenience store or anything else Mattress is too soft - makes it uncomfortable for fat/ heavy people Lobby smells bad in the morning but lovely at night - was a weird thing

Breakfast was good! ( Thank you Chef Erdogan and team. I really liked the designs on my pancakes) Room service is exceptionally fast with food orders too. The staff are so nice from the cleaner ( Vildan who was really lovely even though she didn't really speak English she was helpful and kind) to the general staff. They are all really nice people and I would like to thank them for making my stay great. Volcan, Ugur, Omer, Myra, Busra, Umut and Zynep are amazing people ! If you're in the Kadikoy area and want a standard like hotel, this is the place especially if you are not Turkish. Other hotels do not have many English speaking staff.

The location is a little odd so there are not many food places within a short distance but this place is really not far from a mall Akasya and also the main Caddebostan and Bagdat Caddesi where there are lots of shops and places to eat.

The cleaning service was regular and good. Room size: Spacious for two, fair size for 3 guests. A good valet and reception services. Exceptional breakfast. Don't forget to ask for a second mattress on the additional bed (3rd bed for kid) otherwise it's very uncomfortable.

Heating with air conditioning, it was warm enough but dry. The window was opening to a maintenance garage. Don't expect to see any good view.

Room is nice, and there are branded Dove shampoo and shower gel. Location is good, next to a bus station, walk around there are many restaurant. The stuff are beautiful and handsome, the are very helpful, Mr. Selim help me color print 4 page and surprise free. The buffet breakfast is very nice, have a lot of delicious food and fruit. Today I check out and lost my flash disk, send message to them on Booking, they reply very quickly and help me find it. I would say it is one of the best hotel I live, if I come to Istanbul next time, must book holiday inn. Highe recommend.

No.

Very helpful and kind staff, the food was excellent ( we tried breakfast lunch and dinner there) room was very quiet, bed very comfortable, room clean, they accommodated an early check in for us at no extra charge. Great gym facilities, complementary water and extra towels in the gym. Reliable wifi

Honestly no complaints, i will recommend this hotel to everyone

location is close to train station which gives easy access to Marmaray train commuting between the Asian side and European side of Istanbul. The cleaning staff were quite attentive to the needs of the guest.