The staff were very friendly and polite. The rooms are big and compfy. The pool is nice. Although the hotel seems outdated it was clean. Renovation works while we were there but it didn't bother us.

Don't get scared off by an irie feeling. Holbrook looks worn down and not well kept. This region sufferd a great deal after covid. People are nice and hard working there. I would say go to Holbrook, check out the beauty of the Petrified forest and stay at the best western!

The facility and room were clean and comfortable. The staff was very organized and they checked in with us a few times to see if there was anything we needed. The breakfast was quite good - REAL scrambled eggs, sausage, yummy hash browns, and many other items.

Nothing - the whole experience was great.

Our room was big, clean and comfortable - exactly as advertised. The staff were all really friendly and helpful. The breakfast was great, offering everything from cereal to fruit to hot items, like pancakes, potatoes and breakfast meat. The dining room attendant was very sweet and loved her job. This was a very nice place to stay.

There really wasn't anything we didn't like!

The property location was good (close to the highway). Friendly staff with no check-in issues. A highlight: the woman in charge of the breakfast room was very nice and friendly.

The stairs leading to the 2nd floor seemed poorly constructed. The height and slope of the stairs varied so that it felt a bit uneven and dangerous. The property did mark some of the treads with yellow tape. Even so, we are sure other guests have noticed this problem and imagine there might have been some accidents because of it.

This is always a very nice place to stay. It is convenient, clean, and decently priced.

About 3 months ago, they started using a very strong fragrance in the room. I can't stand it. I had to buy a diffuser for essential oils to mask it.

Quiet, spacious room with fresh air options. Staff helpful. Well located for Petrified Forest, Hopi mesas and Grand Canyon.

Over reliance on packaging and disposable, plastic cutlery etc in breakfast room. Need to get with the times on sustainability!

I did not like the scent coming throught the heater unit. i am scent sensitive.

Good breakfast, clean and accommodating.

Could've used more pillows, didn't get a spot right at hotel room. Overall better than I thought it would be.

The staff was extremely kind and professional. The hotel was in a good position almost next to a very nice Italian restaurant. The breakfast included was very good.

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Breakfast decent with hot coffee and nice host helping, Ervin,. Front desk pleasant and called to check all ok in room after arrival which nice.