The hotel itself, along with its restaurant, were great. The foods I had were excellent, the room was spacious, and the bed was very comfortable.

It turns out it's really close to the City of Downey jail. As I made my way to my vehicle in the parking lot behind the Embassy Suites, I was greeted by the sight of a "gang banger" type walking through where the cars, including mine are parked. He was going through a large baggie with items. He retrieved his belt and began putting it on as he walked. I recognize this type of individual as I had friends who worked as police officers and at the jails in Los Angeles.

The hotel is lovely, great breakfast

Short staffed front desk staff never answer phone. At checkin would not honor reservation confirmed with cc. I live in the neighborhood. My family was visiting from out of the country so it was very disappointing to not feel welcome. My brother in law intervened and reminded them of their policy by showing him the paper they give guests upon arrival so I realized that had we not stood our ground I would have had to find another place for that night. Did not get the rooms requested but settled for what they offered instead. The front desk needs better training, no sense of urgency. There is a brand new hotel on the across the street so next time I will take my business elsewhere.

The staff is very nice and welcoming when you arrive. We had one issue with the toilet paper holder and in speaking with one of the staff members, she advised it would be immediately fixed and by the time we got back to the hotel room, it was fixed! Loved the free drink tickets which was a nice touch to the trip! We love how it's conveniently located to shops, restaurants and the Saturday farmer's market!

The breakfast was not long enough and the lines were so long, we opted out to go to eat breakfast outside of the hotel. They advised the breakfast was 6 am to 9 am and by 8:00-8:15 (around when people woke up), it was packed. Our room did not have enough towels and had to request more. The biggest issue we had though was with the shower where the floor was EXTREMELY slippery. We had to put a towel down just so we could feel comfortable and not slip. That needs a big change because it's tile.

We had a great experience checking into our room. I wish I could remember the name of the man who helped us. He was so kind and helpful. He was training, tall, and wears glasses. He made our stay so much better! Thank you! The room was great with a great view of downtown LA. We dined at the restaurant and ordered pizza. The Margherita pizza was so good! We will definitely be staying here again.

I liked how they made the omelets to your liking. Maybe extend breakfast to 11 would be nice for future stays. Overall the area was in a great location and it was a nice place.

I didn't like the extra charge for parking and then I had to wait until 11:30pm for the events to be over to move my vehicle to a different spot. The bathroom were a little tight and a smell when walking into the room. Maybe because all room are indoor.

I love to stay here because it feels like 2 rooms in one with being able to close the door to separate the living room area to the bedroom area.

This is the 3rd time staying here, and the toilet paper holders do not close and have to leave the roll of toilet paper on the counter. Floors did not look like they were swept.... sofa bed mattress is so thin, not comfortable feels like you're sleeping on the floor instead of a bed

The beds are very comfy and I like the black-out curtains that allow for that additional sleep in time! The room is well-equipped and is like a studio apartment!

The breakfast hours during the week start very early, 6-9 am but on the weekends, they are 7-10. I believe they need to be consistent all week. There are several events during the weekend and it can get very loud between the music and the bar. I would suggest staying on the 3rd floor (Room 330 is the best) or any "corner unit" on any floor above the 3rd.

It’s in a convenient location. The staff were friendly. The breakfast was great. We especially appreciated the made to order omelets. The rooms were clean and the furniture was comfortable.

It didn’t bother us but there were signs of age. Some worn and torn fabric on the desk chair and some rust on the bathroom door hinge. There was a large gap under the door and noise from the lobby could be heard in the front room, but with the bedroom door closed we couldn’t hear as much noise.

The property is centrally located to everything; shopping, restaurants and overall, a great city! We stay at this property every time we visit.

The only negative is the hours of the breakfast. The hours open at 6 am and most people aren’t even up until 7-7:30. The crowds are lined up anywhere between 8-8:30 when breakfast technically closes at 9 am. We ended up not having breakfast all 3 days because by time we got there, the line was wrapped around the wall.

One of the Elevators was broken, and they were kind of slow. The facility was overall great.

90% of the staff didn't speak English, difficulty getting clean linens or TP always had to go to the front desk. Also didn't like that I had to get an entire new room to fit a 7th person when they would have fit perfectly in my room.