The room was clean and the staff were very helpful. The bathroom had a large tub with lights and jets. Also, the facilities, such as the pool, were great.

The only issue I had was that the breakfast options were limited on the first morning. The staff communicated that their delivery was late. They had fixed the issue by the next morning.

The staff was very friendly and assisted me with anything I needed very quickly.

There wasn't any towels changed everyday we stayed and had to ask for new ones which weren't available.

Room was spacious and clean. Soaking tub was awesome!

Could not get the Bedroom TV to work. The internet connection was bad. I'm still waiting to get my $100 deposit back. Other hotels give it back within 24 hours

Outside landscape decorated the place well. Room was modern, clean and everything worked. Staff from desk clerks to breakfast manager were pleasant and helpful. Excellent updates in decor in room and lobby, plus huge window in breakfast room fun to look through.

The building was tucked behind a gas station and across from another motel making it hard to find in the dark from the street. Rating this place as one star is a misnomer: it is better than that.

Staff are wonderful

Everything was great

The room are very nice and very big! The staff has always been very nice and helpful also. I would recommend this hotel for any stay

I loved everything

We love staying here. Never had a problem arise and the staff loves my dog. It's awesome to be greeted in the morning by the staff and they actually took the time to remember my name! If you stay in El cajon definitely come check em out. There's always some of those gutter crawlers anywhere ya go in east county but the staff as well as security does a good job keeping them out and away. Not many places give you a sense of urgency or a sincere feeling but these guys really do. Prices are fair for the area and it's a no brainer to go somewhere where the staff does their job without acting like you inconvenienced them.

That I didn't come here sooner to escape the madness at the other property we were staying at.

This has got to be one of the quieter places in El cajon. Staff is just hands down amazing. From the front desk to the security and even the maids are awesome and make you feel like family. We have stayed here often and yes they had construction going on but who doesn't right now and they have really spruced the place up so it was totally worth the minor inconvenience if any it caused. Don't bother with the competitors across the street as from personal experience they aren't very pet friendly and staff ignores you.

My only complaint is that it is a Chevron and not a 7-11 that is closest.

Everything

TV’s weren’t working but, I told the front office and they fix the problem with in 30mins or less awesome

I liked the soaking tub. The bed was clean and very comfortable.

The room service meal was over priced and not very good.