Family-friendly hotel, pet-friendly and new. Impeccable and clean facilities. Comfortable rooms with enough towels and only one soap (5 people).. You also have to pay a $50 deposit upon entering which they return upon leaving if there is no news. The parking lot is large. At the hospitality level it is excellent, they have small details like putting your name on the television screen to welcome you and text messages putting themselves at your service for any need. Recommended

Breakfast is a hot buffet, but it was not very varied and everything ended quickly because they did not put enough for the number of guests, that was very uncomfortable, in fact on our second day we could not eat anything, because there was only cereal and waffles available (with an endless line) we had to wait 20 minutes for the rest

Rooms are modern and spacious. It is in a good location if you are attending anything near champions gate. Mobile check in is a great feature. Staff reaches out to you by text during your stay to make sure it is going well.

The pillows could be a bit more firm and some flexibility with house keeping would go along way. Ours was the first room of the day and we asked if they could come back later after we had left they said they were working a short day that day and couldn't. Not sure if they were short staffed.

We got to Florida really early. Called to ask if we can do an early check in, from the start the receptionist was Excellent. Her phone etiquette was pure excellence. She said we can wait in tbe lobby until our room was ready and she was even able to get us checked in earlier than said. We needed a couple things for the room. She was very helpful. Breakfast was great. Alot of options and the coffee WOW, delicious. The woman who was doing the breakfast was also very helpful and just pleasant. Keep them both. The location was great. Next to shopping area and restaurants.

Can't say anything bad.

Breakfast was one of the best hotel breakfasts I’ve ever had. Lots of choices including quality protein. The oatmeal with tons of topping choices was my favorite. My daughter loved the waffles. Thought housekeeping every other day was a perfect fit. Bed & pillows were extremely comfortable.

Friendly staff. Easy access from Expressway. Good room sizes and clean.

Pool area is stark, had a gas smell and exhaust from the laundry facilities vent out where the chaise lounges are. Not a big deal, as at least it has a pool and gas grills available.

The Front Desk Susan was great and professional. The hotel is beautifully designed INSIDE & THE OUTSIDE PATIO!!! Rooms was comfortable and had everything you needed inside of rooms. GREAT LOCATION FOR FOOD & BEST OF ALL CLOSE TO MY DAUGHTER & GRANDKIDS!!!

Everything was GREAT!!

It was a lovely stay!

Only complaint I had was you could not have the AC on a constant fan. I asked the front desk and she said she had that question from another traveler just a few days before but she wasn’t able to find a remedy.

Location, friendly staff, breakfast, newer property

Didn’t like the pillows. The water pressure is low because they conserve water.

The room was spacious with a kitchenette area and a curtain that could be drawn which seemed like a perfect place for a family with small children. The sofa bed can be converted into a makeshift bed. Very spacious.

Cleanliness

Breakfast wasn't great needs more choices and a little more tasty. The waffle machine wouldn't cook the waffles all the way through only the edges.