This is a great hotel for the middle-class traveler, rooms always available on short notice, free breakfast with decent coffee. We always stay here when visiting family in Alpena. It has large, safe surrounding property to exercise dogs that also provides privacy. Located in shopping center with Home Depot, Walmart, McDonald s, Harbor Freight, Gas Station and more. It is not located on water, but about 1/4 mile from trail around nature preserve. The rooms are quiet.

This is not a luxury hotel with crystal chandeliers, ball room and tuxedos. This is a place frequented by cost conscious families, retirees, construction workers and truckers. It does not have on-site restaurant or bar, but that is my preference for safety, quiet, and privacy. There are near by restaurants and bars (walking distance).

The room was spacious with comfortable bed, comfortable bedding (sheets, etc.), as well as very soft and absorbent towels. Mini refrigerator was plugged in and very cold. Many hotels often have unplugged, warm frig. Room was clean. Noise was very minimal. Very good internet service. Breakfast was very good.

The furniture was sparce and old. It looked cheap to begin with and the contact paper was coming off. No couch or chair to relax in front of the smaller screen TV.

The price was the reason we picked this place.

The bathroom fan was so loud you didn't want to turn on the fan. The bathroom faucet was leaking when off. The tv remote wouldn't work until they came in to reset the tv. In the morning it had the same problem. The breakfast didn't have many protein choices. Not much for celiacs.

Not too many complaints.

There were a ton of loud kids in the after 10 on Friday and Saturday. At one point Friday night someone brought a puppy into the pool area. Very annoying. Also heat register in room 154 squeaks when you put it at a certain temperature.

The front office agent was very friendly and efficient. I needed to stay another night but they were sold out due to the recent ice storm. She called another hotel and found me a room. I also liked that the hotel is within walking distance of the Applebees.

N/a

Easy to get in and out of property.

Housekeeping was hit and miss. One day they would fix the bed but leave the trash. The next day they would take the trash but leave the beds unmade. While checking out there was a sign stating “If you stay two nights or more, they would only change the towels and pick up trash. Not making beds and not cleaning the room is nonsense. If you’re not going to provide standard services, then lower your prices to reflect that.

Everything was as expected, room was clean & comfortable, cable, well there's room for improvement guide/provider I found very confusing. Location worked well for us with our travel in northern lower. 7 of 10👍

Breakfast, 2 stars. Really left a bit to be desired. At the end of the day I was there for the night, not for breakfast so yes I would stay again.

Staff was helpful (see below).

For a disability accessible room, I didn't expect a bathtub I couldn't get into and the bed was so high I could hardly sit on it, much less get onto it! But the staff was Very helpful in coming up with a "step" solution. So it worked out!

Location is good. Parking lot big enough.rooms were clean, bathroom was clean.

No locks on hallway doors, anyone could come in and walk the hallways. Bathroom fan sounded like a lawnmower, hallway doors need painted, all beat up!

Clean, nice breakfast, friendly staff.

It was a little pricey. Someone called for a price at the same moment I was issued a bill. Their price was considerably lower than what I had to pay. My price should have been lower since I booked so far ahead.