We loved staying at The Lodge. Family of four of which two where teenagers. We love the convenience of being on the mountain and the wonderful views to the mountain. We didn’t want to leave! 5 minute walk to slopes ( without gear). Shuttle ran every half hour if you did not want yo walk. The ski storage room is right at the front door, so you can drop your gear there. A hot drinks stand ( coffee tea hot chocolate) also by the front door so very much appreciated, so nice to have a hot drink when you come in frozen. The spa pools ( two outdoor one indoor ) again perfect for soaking after being out in the cold. Beds where very comfortable plenty of pillows. Small kitchen so we cooked a few meals. Staff where exceptionally friendly and greeted us everyday when we came in. Super nice people

Breakfast quality could be better Kitchen could have more supplies ( we where short on cutlery plates utensils)

The room was very comfortable for the 2 of us. We could relax. The lounge was beautiful, with comfy couches and a large fireplace. Hot tub was very nice after a long day of hiking, or fly fishing.

If we had to complain about anything, a minor detail was the limited choices at breakfast - probably because it was a shoulder season. That said, it was all delicious, the service was excellent, and included in the cost of the room.

Staff was super!

Management needs to improve maintenance. Lots of little things - indoor hot tub not working (outdoor ones were OK) sticky doors, broken cooktop solved by putting a standalone cooktop on top of the built in broken one! These things add up and it hurts the overall experience.

Everything was wonderful, we enjoyed our stay very much. The beds were comfortable which is always important when you have been on a motorcyclel for 3 days.

Because I booked through bookings we had to pay for parking. Parking is not free. If you book through the resort the parking is free.

The room, the view, and the location were great. The staff were excellent and helpful and kind. The facility was clean and rooms were incredibly cozy.

Breakfast, while free, was very average. Obviously powdered eggs and soggy sausage. Fine for free, but not necessarily up to par given the price of the stay. All utensils were single-use. The ski storage outside was a bit annoying but that's fairly standard.

The staff were exceptionally helpful and friendly. Aaron and Abraham assisted at every opportunity. They should be congratulated on an excellent job. The scheduled bus trips to and from Base Camp were really helpful.

Nil

The hotel is in a beautiful location. The lobby is gorgeous and staff was very helpful. The room was gigantic and the view of the mountains out the window was a nice bonus. Beds were comfortable. There's a store in the hotel which was convenient.

We were there 2 days before "opening season" so there was no food anywhere close. There was no iron/ironing board which I thought was strange being that it was a higher priced resort hotel. The pillows and blankets had a smell of exhaust on them. I realize we were in Big Sky but it was a little over-priced.

The staff was friendly and a hot breakfast was provided. We needed extra linens and the staff delivered right to our room. Location is great as it is at the base of the mountain!

My only suggestion is the eggs at breakfast were not "real". Made from powder and extremely soft. Hot breakfast options need improved to mee the overall expectations of the facility.

The location is very convenient and we liked the ski shuttle as well as LOVED the hot tubs. Good wifi. The building is clean and well maintained and the owners are very personable and lovely people. We really enjoyed the stay and feel that we got value out of the amenities offered. We appreciated the ski locker by the front of the hotel. We also enjoyed the coffee, cocoa and hot water that was available as well as the fruit that was out all day.

There are just a few things that would make the stay better, so these are not necessarily complaints as much as they are suggestions. There could be a 5pm shuttle so that more people can take advantage of the apres ski in town without having to worry about walking back. The latest shuttle is 4:30. I also think that they could offer some cheese, grapes, crackers, after a ski day to sort of provide an added value. Since there is a hot tub available, bath robes would be great to have so that you don't have to change in the bathrooms by the pool. These are just things that could enhance the experience.

Great customer service! everyone was so friendly and helpful! Shayla at reception stood out with her huge smile and made us feel so welcome throughout our stay! We loved the hot breakfast and shuttle to the lift each morning and coming home to a hot tub and boardgames was a delight!

Although it's not a true ski in/ ski out property, it is close to the lifts - especially with the shuttle.