I booked online at booking.com in a parking lot 1 mile from the hotel. When I got there 5 mins. later the front desk clerk said that what I booked wasn't available in the system? But, she said don't worry I have another room that I'll give you for the same price. Excellent help! Quick, efficient, and friendly service, and the breakfast in the morning was delicious and healthy:)

Nothing:) Kudos to the Comfort Inn crew in Brevard, NC! Ok, maybe the road noise. The hotel sits right beside a main thoroughfare. I'm guessing it wouldn't have been as loud on a lower floor. But then, I'm a light sleeper. And a lower room would be noisier from other people leaving their rooms and shutting doors I imagine. Ear plugs would make that better, lol.

Beds were comfortable and the room was clean. Hotel was quiet and close to Pisgah National Forest as well as downtown Brevard. The included breakfast had a nice selection including eggs, sausage, waffle bar and the usual cereal, yogurt, fruit, and breads.

Bathroom was clean albeit older and had visible wear and tear. Hotel guests smoking right outside the entrance/exits making you have to walk through a cloud of smoke to get inside.

Nice room, and the property was very clean.

The check in procedure was a bit cumbersome and it seemed like the woman at the front desk could benefit from some additional training or support. She was pleasant, but very slow and seemed to struggle with some of the basic tasks. Although a pool was advertised it was not available.

Not as great as it could have been but not bad. The frig was locked with the yogurt when I went down to breakfast,. Had to get attendant to get me one. One waffle iron not working properly was unplugged but no sign to let you know not to use it,

see above comments

Overall, clean and nice facility.The room was nice and comfortable

The front desk was less than friendly.Basically just did their job didn't make eye contact.Didn't speak just pushed paperwork and key cards to me Barely mumbled instructions.Unfortunately pretty typical of young people today

It is a good location, quiet,safe and lots of parking. It is a good stay and affordable price for the suite I stayed. Breakfast with lots of choices. The bed and linens comfortable. I will book again a good value for the money compared to more pricey inns or hotels I searched.

Nothing.

Close to soccer field.

Toilet wouldn’t work. After we determined, it would not work, were offered another room. Was tired and didn’t want to move the kids so declined. Ridiculous toilet wasn’t working for the price it was to stay there.

The bathroom floor needs a good scrubbing, especially close to walls and baseboard. You can't close the drapes. Bummer. The "clerk when we arrived," Andy, was extremely helpful and courteous.

See comment above.

Central location to everywhere we wanted to go and room was nice and clean. Staff was nice. Very affordable compared to other hotels around the area we looked at.

Only downside was the breakfast. Food ran out starting about an hour and a half before breakfast hours were over and staff said no more food was available to be brought out. However, the hotel was full.

People were very helpful and went out of their way to make us comfortable. We are Hilton rewards members, but the people at the Hilton property where we were trying to stay, were not helpful, uninterested in our needs and could not put us up for the stay we needed. We searched for another local property and found the Comfort Inn & Suites...better property with better rooms and at a lower price, and we weren't even Choice Rewards members...we are now though. Not feeling good about our Hilton arrangement; apparently it holds no value with the Hilton properties and they didn't seem interested or impressed when we explained that we were Hilton members. Oh well, it helped us to discover something much better.

Everything was great...especially the people, as they went our of their way to be helpful...and the room upgrade was a nice touch